Customer Service Analyst

Job Description Our Client is seeking a Customer Service Analyst to join their team. This candidate will be responsible for the following: Processing business refunds (Front Counter) Researching outstanding balances Analyzing business accounts Helping with business licenses Delivering exceptional service to our client's customers by addressing inquiries, resolving issues, and ensuring overall customer satisfaction We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Bachelor's Degree in Business Admin, Finance, Accounting or related field Beginner to Intermediate Excel Be able to work into spreadsheets and create basic formulas Pivot Tables & V-Lookups are a plus Prior Customer Account/Service Experience #J-18808-Ljbffr