Call Center Rep
Olsa Resources
We are a global distribution company currently seeking 2 High Value Associates to join our team
Job Description
Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers. Additional duties may include responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports, and typing. Communicating with customers regarding delivery arrivals.
Qualifications
Requirements include:
- Excellent customer service skills
- Strong computer skills
- Good written and oral communication
- High School Diploma or GED
Position requires the individual to be flexible to work any shift within the 11 am - 7:30 pm schedule. Starting in October shifts may change within the hours of 9am - 9 pm.
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