Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Account Associate- Commercial Insurance

Insurance Office of America

Description

Job Description:

Title: Senior Account Associate - Commercial Lines
Work Mode:  Remote, Eastern and Central Time Zones only | Location/Supporting:  Longwood, FL | Book Focus:  General, Construction, Hospitality, Real Estate


Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.


Key Responsibilities:

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included.

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance: Stay updated on company policies and procedures.

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance.

  • Champion IOA Values: Demonstrate integrity and leadership.

Ideal Candidate Qualifications:

  • 3+ years of customer service experience in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing, professional designation (CISR) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect (Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 50-65K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Account Associate- Commercial Insurance in Southaven, MS vacancy
  • $50k - $60k

     ...Description Job Description: Title: Senior Account Associate - Commercial Lines Supporting: Longwood, FL | Hybrid Preferred: 2 days...  ...check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders,... 
    Senior
    Commercial
    Contract work
    Remote work

    Insurance Office of America

    Memphis, TN
    1 day ago
  •  ...ambition and aptitude to become part of our ACCOUNTING TEAM . JOB SUMMARY We are currently seeking an EXPERIENCED SENIOR LEVEL ACCOUNTING ASSOCIATE WITH REYNOLDS AND REYNOLDS ERA...  ...vacation 401k (company match) Medical Insurance Dental Insurance Vision Insurance Life... 
    Senior
    Local area

    Gossett Motor Cars

    Memphis, TN
    4 days ago
  •  ...performance ~ Competitive salary ~ Flexible schedule ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~...  ...be the perfect place for you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Will Patton - State Farm... 
    Suggested
    Work at office
    Local area
    Flexible hours

    Will Patton - State Farm Agent

    Southaven, MS
    26 days ago
  •  ...support families and small businesses with supplemental health insurance that delivers real protection when it matters. We’re...  ...execution, and client engagement Coach for performance through accountability, clarity, and consistent feedback Educate families and business... 
    Senior
    Weekly pay
    Currently hiring

    Alpine Legacy Group

    Olive Branch, MS
    4 days ago
  •  ...production efficiencies that improve your competitive position in the marketplace. Job Summary: We are seeking a talented Account Associate to join our team. The Account Associate is responsible for the following: Responsibilities: Answer Sales calls.... 
    Suggested
    Part time
    Work experience placement
    Local area

    Supply Technologies LLC

    Memphis, TN
    19 days ago
  •  ...Description Benefits: ~401(k) ~ Competitive salary ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~...  ...support insurance agents in gaining and keeping customers. As Account Associate - State Farm Agent Team Member with our agency, your... 
    Flexible hours

    Zach Jaworski - State Farm Agent

    Memphis, TN
    15 days ago
  • $80k - $95k

     ...Senior Account Manager - Commercial Lines Hybrid Preferred: 1-2 days in Columbia, SC office; OR Fully Remote: for applicants in Eastern and Central...  ...years of account management experience, or 7+ years in the insurance industry. Thorough knowledge of insurance brokerage and... 
    Senior
    Commercial
    For contractors
    Remote work

    Insurance Office of America

    Southaven, MS
    2 days ago
  •  ...Description Job Description We’re looking for an experienced Senior Refrigeration Service Supervisor who can lead from the front,...  ...freezers with systems up to 6 HP •    Service and troubleshoot commercial rooftop HVAC units up to 25 tons •    Lead and mentor a team... 
    Senior
    Commercial

    Memphis Air Care Heating & Cooling

    Southaven, MS
    20 days ago
  • $21 - $26 per hour

     ...authority and leading partner for state departments of insurance, surplus lines associations, and brokers nationwide. We’re achieving that goal by enhancing...  ...Qualifications  ~ Associate or Bachelor's degree in Accounting, Finance, or related field preferred  ~2+ years of... 
    Full time
    Remote work

    InsCipher

    Southaven, MS
    4 days ago
  •  ...Nextech is seeking an experienced Accounts Payable Analyst to join their finance team in Memphis, TN. The role involves managing accounts payable transactions accurately and ensuring compliance with company policies. The ideal candidate will possess strong analytical... 
    Senior

    Nex-Tech

    Memphis, TN
    2 days ago
  • $60k - $70k

     ...~ Hiring bonus ~401(k) ~ Bonus based on performance ~ Competitive salary ~ Flexible schedule ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Training & development ROLE DESCRIPTION: Do you aspire to some... 
    For contractors
    Flexible hours

    State Farm

    Horn Lake, MS
    1 day ago
  • $59k - $85.1k

     ...Johnson is recruiting for a Senior Service Coordinator to support...  ...as Sales, Asset Management, Commercial and Franchise Marketing groups...  ...of related experience OR an associate’s degree with 2 years of related...  ..., dental, vision, life insurance, short- and long-term disability... 
    Senior
    Commercial
    Remote job
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area

    Johnson & Johnson

    Southaven, MS
    6 days ago
  • $120k - $150k

     ...Description Job Description Senior Electrical Hardware Engineer...  ...has been a leader in the commercial food service industry for over...  ...Medical, dental, and vision insurance, 401(k) with profit sharing,...  ...voluntary benefits, pre-tax savings accounts (FSA), and employee discounts... 
    Senior
    Commercial
    Work experience placement
    Relocation package

    Auto-Chlor System, LLC

    Memphis, TN
    a month ago
  • $170k - $190k

     ...be considered.  Flex your (Precon) muscles to seize a Senior/Director level opportunity! You will help/lead developing...  ...Leaders and Great people overall? You will have industrial or commercial construction experience - and be familiar with competitive bid... 
    Senior
    Commercial
    Contract work
    For contractors
    For subcontractor
    Work at office
    Local area
    Relocation package
    Flexible hours

    TradeLink Solutions

    Memphis, TN
    1 day ago
  •  ...Senior Supply Planning Manager Position Overview Senior Supply Planning Manager is a strategic, people‑focused leader responsible for...  ...inventory objectives. This role partners closely with Demand Planning, Commercial, Operations, Manufacturing, and Supply Chain teams to enable... 
    Senior
    Commercial
    Temporary work
    Work at office

    MONOGRAM MANAGEMENT SERVICES INC

    Memphis, TN
    2 days ago
  • $130k - $160k

     ...elevated technical, operational, and commercial risk. Senior Project Managers coordinate...  ...is ideal for professionals who value accountability, technical rigor, and leadership in...  ...mentorship and guidance to project managers, associate project managers, and project staff.... 
    Senior
    Commercial
    Full time
    For contractors
    For subcontractor

    Thermo Systems

    Memphis, TN
    2 days ago
  • AnovoRx Holdings LLC is seeking a Sr. Payroll Specialist to manage the payroll for over 500 employees across multiple states. This position involves accurate and compliant processing of bi-weekly payroll and requires expertise in payroll tax laws and compliance. The ideal...
    Senior

    AnovoRx Holdings LLC

    Memphis, TN
    1 day ago
  •  ...credit, deposit, investment, insurance, and fiduciary solutions in...  ...authority for consumer and commercial relationships, including partnering...  ..., lead and develop team of associates to promote maximum...  ...document preparation and new accounts systems Knowledge of negotiable... 
    Commercial
    Work experience placement

    Trustmark

    Hernando, MS
    2 days ago
  •  ...protect what matters most through premium supplemental health insurance. We're looking for results-driven sales professionals who excel...  ...paced, goal-oriented environment. Position Description: As a Senior Sales Representative, you'll manage your territory by... 
    Senior
    For contractors
    Self employment

    Executive Financial Partners LLC

    Southaven, MS
    17 days ago
  •  ...Marketing Account Executive – Commercial Lines McGriff, a division of Marsh McLennan Agency (MMA), provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities... 
    Commercial
    Work at office
    Night shift

    Marsh McLennan Agency

    Memphis, TN
    3 days ago
  • $69k

     ...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Horn Lake, MS
    more than 2 months ago
  •  ...preferred. OTHER: Must possess a valid driver’s license with an acceptable driving record. Must possess or obtain valid commercial Driver’s License Class B with passenger endorsement within three months of hire. Water Safety Certification. ADA... 
    Senior
    Commercial
    Work at office
    Shift work

    Education & Training Resources LLC

    Memphis, TN
    3 days ago
  •  ...Duties Complete all aspects of accounting, tax and audit engagements for clients...  ...Achieve charge hour goals Review associates' accounting, tax or auditing work: provide...  ...in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable... 
    Senior

    CBIZ

    Memphis, TN
    5 days ago
  • $60k - $90k

     ...Job Description Commercial Lines Insurance Producer - Memphis, TN Metro Area Job Summary Seeking experienced and motivated Commercial...  ...level of service and retention through collaboration with account managers and service teams. ***This is an outstanding... 
    Commercial

    The Jonus Group

    Memphis, TN
    3 days ago
  •  ...We are currently seeking a full time Senior Environmental Compliance Specialist for...  ...deliver defensible compliance solutions for commercial, industrial, municipal, and state...  ...identifying regulatory non-conformances and associated corrective actions. Serve as technical... 
    Senior
    Commercial
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift

    EnSafe Inc.

    Memphis, TN
    10 days ago
  •  ...loan recommendations to management and board-level loan committees for approval. You will work closely with credit analysts and commercial lenders to ensure consistency and completeness of loan presentations, implement and monitor credit policies and procedures, ensure... 
    Senior
    Commercial

    Confidential

    Memphis, TN
    9 hours ago
  •  ...fire or flood to clean up and repair damage to residential and commercial property. As a RE, you will be on scene after property...  ...production teams to complete. You will build relationships with insurance professionals and communicate with property owners the expectations... 
    Commercial
    Work at office
    Local area
    Flexible hours
    Weekend work
    Afternoon shift

    Paul Davis Restoration of the Mid-South and North Mississipp...

    Memphis, TN
    24 days ago
  •  ...Job Description Job Description Company Overview: At Executive Financial Partners, we provide supplemental health insurance solutions that help protect businesses, families, and individuals when it matters most. Our team is made up of driven professionals who value... 
    For contractors
    Self employment

    Executive Financial Partners LLC

    Horn Lake, MS
    11 days ago
  • $16.75 - $17 per hour

    Assistant Store Manager Hourly rate ranges from $16.75 - $17.00 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan...
    Senior
    Hourly pay
    Local area

    Spencer Gifts

    Southaven, MS
    3 days ago
  • $69k

     ...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Memphis, TN
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Account Associate- Commercial Insurance. Be the first to apply!