Sheriff's Communications Dispatcher

Sheriff's Department Communications Dispatcher

The Sheriff's Department is recruiting experienced communications dispatchers to dispatch and maintain continuous communication with emergency units in the field. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations.

Boost your base pay by $1.75/hr by selecting the Modified Benefit Option POST Differential Pay Intermediate $1.00/hr Advanced $1.50/hr.

Excellent benefits. To review job-specific benefits, refer to the Summary of Benefits and Memorandum of Understanding (MOU).

Conditions of employment:

• Certificate: Successful completion of 120 or 160-hour P.O.S.T. Basic Dispatcher, Basic Course and receive a satisfactory work performance evaluation.
• Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check, polygraph, and psychological evaluation.
• Shifts: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends, holidays, and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. Shift differential is available.
• Availability: This department is a "24/7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends.
• Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Must meet all of the following:

• Keyboarding speed: 40 words per minute
• Certification: California P.O.S.T. Public Safety Dispatcher Basic Certificate.
• Experience: One (1) year of emergency dispatching experience with a law enforcement agency.

Desired Qualifications

The ideal candidate will possess the following:

• 40-hour Computer-aided Dispatching System Training Course Certificate
• Department of Justice certified CLETS course
• Department of Justice certified DMV course
• Emergency dispatching experience with a law enforcement agency within the past five (5) years.

Selection Process

Examination: There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to provide as much relevant and detailed work experience as possible. Application Procedure: Please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Applications will be accepted and processed continuously while the recruitment remains open. This recruitment may close at any time. Successful candidates will be placed on the eligible list for six (6) months. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the recruitment closing. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at View phone number on click.appcast.io. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, use this link to access the Special Testing Accommodations Request Form and submit within one week of a recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.

For more important details, review the Applicant Information and County Employment Process.

Technical & Inspection Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. Please review the appropriate Summary of Benefits for more information. Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at View phone number on click.appcast.io or visit the Employee Benefits website for more detailed information. Retirement benefits subject to change.

Instructions

The information on the application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications and will be used to determine your placement on the eligible list. Experience listed on this questionnaire must also be listed and fully detailed in the work experience of your application.

Application Questions

01 Instructions: The information on the application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications and will be used to determine your placement on the eligible list.

02 Certificate: Do you possess a California P.O.S.T. Basic Dispatch Certificate? Yes, I possess a California P.O.S.T. Basic Dispatch Certificate. No, I do not possess a California P.O.S.T. Basic Dispatch Certificate.

03 Experience: Do you have at least one (1) year of Emergency Dispatching experience with a law enforcement agency? Yes, I have at least one (1) year of Emergency Dispatching with a law enforcement agency. No, I do not have at least one (1) year of Emergency Dispatching with a law enforcement agency.

04 Qualifying Employer: Provide the name of the Employer where you acquired your qualifying experience. Ensure this employer is included and fully detailed in the work experience section. If this question does not apply to you, indicate "N/A".

05 Experience: Do you have at least one (1) year of computer-aided dispatching experience with a law enforcement communications center? Please ensure that details regarding your experience, including specific equipment and systems - hardware and software, are clearly specified in the work experience section of your application.

06 Typing Speed: My corrected typing speed is: 0-39 wpm 40+ wpm

07 Computer Experience: Indicate which computer programs you are proficient with, and have at least one (1) year of experience. Select all that apply.

08 I have successfully completed the following courses: 40-hour computer-aided dispatching system training course Department of Justice certified CLETS course Department of Justice certified DMV course None of the above

09 Other POST certificates:

10 To help better serve all our applicants, please tell us how you heard about career options with the San Bernardino County Sheriff's Department. Select all that apply.

11 Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, Human Resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided with your application is current, secure and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

12 **ATTENTION GMAIL USERS** We have become aware of an increase in Gmail