Senior Project Manager, AI Bot Healthcare Integrations

Role Description

The Senior Project Manager, Healthcare Integrations is responsible for leading the end-to-end planning and execution of high-impact initiatives, with a primary focus on a multi-year artificial intelligence and automation project. This role serves as the central point of accountability for managing the clinical application lifecycle, overseeing technical infrastructure tasks, and coordinating complex vendor engagements across platforms including UiPath, Tarpon, AGS, and Athena. The Senior Project Manager partners with clinical and business stakeholders to ensure project outcomes are achieved on time and within scope. They apply deep knowledge of healthcare operations, specifically HL7 data integration and clinical workflows to drive execution, mitigate technical risks, and support project management best practices across the team.

Essential Functions

• Leads the full lifecycle of large-scale, cross-functional, or strategically significant projects from initiation through closure.
• Works with the Technical Team for VM provisioning, firewall configuration, remote access setup, IP whitelisting, service account provisioning, EMR access, CDW data alignment, and integration.
• Tracks the budget and POs and ensures Change Management is implemented when needed.
• Collaborates with business units and functional teams to define project scope, objectives, deliverables, timelines, and success criteria.
• Manages detailed project plans, allocates resources, tracks milestones, and drives execution to ensure alignment with goals and deadlines.
• Identifies and mitigates project risks and issues, escalating as needed to maintain project progress.
• Serves as the primary liaison for project updates, communicating progress, risks, and decisions to sponsors and senior leadership.
• Oversees the preparation of project documentation, including charters, reports, schedules, and communication plans.
• Ensures adherence to project management standards, methodologies, and governance frameworks.
• Provides mentorship and guidance, fostering professional growth and performance.
• Drives continuous improvement by recommending and implementing enhancements to tools, templates, and delivery processes.
• Manages change control processes and evaluates the organizational impact of proposed changes.
• Adheres to the PMO policies and procedures as outlined by CHS.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Requirements

• Bachelor's Degree in Business Administration, Project Management, Healthcare Administration, or a related field required.
• A combination of education and experience may be considered in lieu of a degree.
• 5-7 years of experience managing projects of increasing complexity required.

Preferred

• 7 years of Technical Project Management experience highly preferred.
• Integration of AI with Clinical Application or experience in AI/BOT highly preferred.
• Prior experience managing technical healthcare projects highly preferred.
• Prior experience with vendor management highly preferred.
• Prior experience working with clinical data and operations highly preferred.
• Demonstrated experience leading cross-functional teams and managing project portfolios or enterprise-wide initiatives highly preferred.
• Experience working with Cerner, Med host and Athena applications highly preferred.
• Prior experience in understanding of data flow, application integration, automation and end-to-end workflow processes highly preferred.
• Certified Project Management Professional (PMP)-PMI highly preferred.
• Prior experience utilizing Smart Sheets preferred.
• An understanding of HL7 messages and data integration within clinical applications preferred.

Knowledge, Skills and Abilities

• Expert knowledge of project management methodologies, tools, and lifecycle frameworks (e.g., Agile, Waterfall, Hybrid).
• Proficient in project portfolio tools such as Microsoft Project, Smartsheet, or similar.
• An understanding of how the user performs the job so we can build the BOT to replicate the process (strong in requirement gathering).
• Exceptional problem-solving, organizational, and time management skills.
• Skilled in facilitating collaboration across diverse teams and stakeholder groups.
• Strong communication skills with the ability to tailor messaging to executives, sponsors, and technical teams.
• Ability to work independently with limited supervision and thrive in a fast-paced, dynamic environment.
• Demonstrated leadership, coaching, and mentoring capabilities.
• Proactive and solution-oriented with strong attention to detail.

Benefits

• Competitive compensation.
• Paid time off for vacations, holidays, and illness.
• Comprehensive health insurance (medical, dental, vision, prescription).
• 401(k) retirement savings plan.
• Education support and student loan assistance.
• Life and disability insurance.
• Flexible spending account.

Company Description

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.