Documentation Specialist

Documentation Specialist – Jacksonville, FL Reports To: Technical Program Manager Salary Range: $83,000 - $103,000 Annually Position Summary This is a diverse role and your ability to build effective, collaborative relationships with internal and external stakeholders is essential to understanding and supporting the complexities of this rapidly growing program. Key Responsibilities Responsible for the creation and release of product engineering documentation for project specific applications. Work directly with Commercial and Engineering groups to prepare product submittal packages. As-built, QC and field commissioning close-out/record documentation to form the final O&M package and deliver to the entity managing for a given build. Provide assistance to design engineering professionals to ensure accurate design documentation. Monitor and coordinate the overall timing and flow of both Product Submittal and O&M documentation releases for projects ensuring that schedules are being met. Ensure that documentation standards and procedures keep pace with current practices and business requirements. Advise management when changes to documentation standards and procedures are needed and assist in development of new standards and procedures to improve quality and efficiency. Communicate effectively with internal partners, customers and industry contacts in a timely and professional manner. Meet or exceed customer SLA criteria for documentation, RFI and resubmittals while providing feedback to commercial/engineering teams that will enable continuous improvement. Qualifications Bachelor's degree in electrical engineering preferred, or equivalent in relevant experience. Excellent communications and employee relations skills. Enthusiasm for learning and growth; proactively identifies opportunities and takes initiative to resolve issues. Tendency to meet challenges with a problem-solver mindset. Demonstrated ability to manage concurrent deliverables and work effectively in a dynamic, fast-paced environment. Proficiency with MS Office 365, Adobe/Bluebeam, AutoCAD, BI software (Tableau, PowerBI) and ERP systems (Infor would be an asset). Occasional travel outside of Canada is required. Compensation and Benefits Compensation actually offered for this role will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and other benefits, depending on the level and position offered. Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at We offer a comprehensive and competitive benefits package designed to support our employees' well‑being, growth, and long‑term success. View a snapshot of our benefits at Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact. Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit, is subject to IEM's Workforce Member Privacy Policy. #J-18808-Ljbffr