Account Executive

Company Description

At Modular Designs, we work together to bring lasting value to our clients by focusing on creating solutions, solving problems, and providing outstanding service. We are committed to building a learning organization that cares about our employees and our clients. Modular Designs is built on more than 100 years of combined experience in the flooring industry, with a strong focus on outstanding service and professionalism. Team members are encouraged to bring both expertise and a friendly, customer-focused approach to every interaction. We believe our team is among the best in the industry and places complete confidence in each person providing services, creating a supportive environment for growth and success.

Role Description

The Account Executive role is a full-time, position based in Charlotte, NC and is responsible for managing client relationships, generating new business opportunities, and overseeing the flooring sales process from initial contact through project completion. Customers/Clients are primarily general contractors, construction managers, and property managers. Day-to-day activities include qualifying leads, conducting client meetings, site visits, preparing proposals, and collaborating with internal teams to ensure accurate installation and timely project delivery.

Our Account Executives are responsible for reading and evaluating project plans, specifications, and developing a responsible scope of work. Working with and estimator, they will be responsible for evaluating quantities, negotiating material pricing, and establishing pricing for project. They will maintain detailed records, follow up on open opportunities, and provide ongoing support to clients to promote long-term partnerships and repeat business. This role involves frequent communication with customers, vendors, and internal stakeholders to ensure a positive, efficient experience.

A successful Account Executive will be a skilled communicator who can find the best fit between client needs and solutions. The ideal candidate will be organized, passionate about client relations, and focused on enhancing the buyer experience.

Essential Duties and Responsibilities:

• Generating sales and increasing revenue for the company 
• Growing market share
• Increasing overall company profitability 
• Negotiating contracts and terms with customers and vendors
• Leading a team that that includes Project Coordinator/Estimator and an Installation Manager 
• Building a network of resources that helps to drive business
• Delivering outstanding client experiences
• Knowing and educating clients on best practices for our trade

Qualifications

• Commercial Construction Experience with an understanding of contractual responsibility. Experience with a finish trade is preferred.
• Proficiency in reading and interpreting both architectural drawings as well as project specifications.
• Strong sales and account management skills, including prospecting, lead qualification, pipeline management, and negotiation.
• Customer service and relationship-building skills, with the ability to understand client needs and provide consultative guidance.
• Solid communication skills, both written and verbal, for client meetings, proposals, and internal coordination.
• Organizational and time-management skills to handle multiple projects, deadlines, and detailed documentation.
• Basic knowledge of commercial construction, flooring products, installation processes, or a willingness to learn quickly.
• Comfort using Microsoft Office and Adobe software and standard office tools (e.g., email, spreadsheets, digital calendars) to track activities and results.
• Ability to work on-site in Charlotte, NC, including regular client visits and collaboration with sales and installation teams.
• Prior experience in commercial construction is beneficial, and work with a commercial finish trade is preferred.

If you are looking for an exciting career in the commercial flooring industry, explore how our dynamic approach delivers success!