Office Automation Clerk, Nf

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines their families and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel civilian employees contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

What to Expect

• Performs a combination of record keeping reporting and liaison (family and program) duties in one or more CYP component.

• Ensures required child registration and enrollment paperwork is current and required information to requesting agencies.

• Operates technology associated office equipment and a wide variety of software programs to produce a correspondence spreadsheets charts reports and graphic materials. Proofreads prepared correspondence and checks for accuracy. Conducts research of files and records in order to resolve discrepancies. Notifies supervisor of discrepancies to include any issues/ problems that cannot be resolved. Organizes flow of operational program processes in an office environment.

• Provides front desk coverage and logs participants in and out of the facility. Informs and answers questions regarding programs and services patron financial obligations waiting lists events and policies and procedures. Asks questions to determine verify and solve problems.

• Oversees administrative management of the reception area to include the operation of an automated record and payment fees administers charges and records payments in accordance with proper a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.

• Takes telephone calls and responds to inquiries referring calls to supervisor or other personnel as appropriate. Performs assigned resource and referral duties and assists in maintaining current waitlist as needed. Understands and articulates policies relating to patron fees waiting lists and program events.

• Responsible for monitoring front desk supplies and resources; notifying supervisor of items to be replenished.

• This is a white-collar position where occasional lifting up to 20 lbs may be required.

• Performs other duties assigned.

Requirements

Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

What are we looking for

• Minimum one year of experience in the operation of a computer and related office automation of a variety of integrated software programs. Knowledge of general clerical procedures.

• Must be able to obtain and maintain TIER-1 Child Care (CNACI) background checks which are required for positions that involve working with children under 18 years of age.

• Must pass a pre-employment physical and annual physicals thereafter provide evidence of immunization and be free from communicable diseases.

• Must complete all DoD training requirements within the specified time including orientation initial and annual ongoing training requirements and required certifications if maintain CPR and First Aid be required to obtain a government drivers license and government purchase card.

• Ability to communicate effectively in English both orally and in writing and possess strong interpersonal communication skills.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race age color religion national origin sex GINA political affiliationmembership or non-membership in an employee organization marital status physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: part of the employment process Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760 Qualification to Possess Firearms or Ammunition before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s) if applicable.

*If prior military DD214 Member Copy

*Resume that does not exceed 2 pages

**IMPORTANT: To align with the Merit Hiring Plan Federal Agencies will not accept resumes that exceed two pages. Accordingly the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees whether on or off duty cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace and Marines sailors and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with TA stamped in red on front of card.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

IC