Remote Client Support Coordinator

Job Summary

LJ Horizons is seeking a dependable and detail-oriented Client Support Coordinator to assist clients and provide a high level of service in a remote environment.

This role is ideal for professional individuals who enjoy helping others, coordinating details, and providing thoughtful client support from start to finish.

You will assist with client communication, service coordination, updates, and ongoing support throughout the process.

Key Responsibilities

• Respond to client inquiries in a professional and timely manner
• Assist clients with service coordination and updates
• Provide support throughout a structured client process
• Maintain accurate and organized client records
• Communicate clearly and provide consistent follow-up
• Monitor progress and ensure a positive client experience
• Utilize online systems and tools to support daily tasks

Qualifications

• Strong communication and organizational skills
• Ability to manage multiple priorities and tasks
• Self-motivated with the ability to work independently
• Detail-oriented with strong follow-through
• Comfortable using online tools and systems
• Customer service, hospitality, or administrative experience preferred

What We Offer

• Training and ongoing support
• Flexible scheduling based on availability and business needs
• Opportunities for professional growth
• Supportive team environment
• Access to tools and systems needed for success

Work Environment

• Fully remote position
• Flexible schedule based on business needs
• Reliable internet connection required

About Us

LJ Horizons is a client-focused service organization dedicated to helping provide personalized support and coordination for individuals, couples, and families. Our team values communication, professionalism, and exceptional service in a fully remote environment.