Care Manager Assistant

Provide one‑on‑one peer support through hybrid engagement to build trust, offer encouragement, and support individuals through personal goals Use motivational interviewing techniques to guide members toward healthier decisions, improved stability, and increased engagement with their care Assist members with navigating digital platforms, telehealth tools, mobile apps, and other technology used in their care plan Document interactions, progress updates, and follow‑up needs in the organization’s systems with accuracy and timeliness Help members set achievable goals, build routines, and access community or social resources Collaborate with behavioral health teams, case managers, or care coordinators to ensure members receive comprehensive support Monitor member engagement patterns and proactively reach out when additional encouragement or check‑ins are needed Maintain appropriate boundaries and uphold peer‑support ethics while fostering genuine connection Requirements Experience in peer support, mentoring, coaching, community support, or lived experience supporting personal recovery (Preferred) Familiarity with motivational interviewing or willingness to complete training Tech‑savvy and comfortable with mobile apps, electronic documentation, and remote communication Strong communication, empathy, and rapport‑building abilities Ability to work independently, stay organized, and follow structured workflows Bilingual (Preferred) Bachelor’s degree (Added Plus) #J-18808-Ljbffr