Medical Assistant (Credentialed/Certified) - UI Health, SCB Transplant

Job Title

Under direction of physicians, nurse practitioners, or other healthcare providers and medical staff, performs a variety of clinical and clerical tasks in an inpatient/outpatient clinic setting.

Duties & Responsibilities

Maintains Medical Records:

• Maintains Medical Records in Electronic Health Records (EHR) systems, reviews and prepares EHR to ensure completeness prior to patient exam, obtains missing documentation; documents medical visits, observations, and related activities

Direct Patient Care Tasks:

• Assists nursing/medical staff with tasks related to preliminary assessment, education, and documentation of patient condition and the presenting health complaint including:
• Obtains vital signs and other pertinent health information.
• Administration of basic tests as by healthcare provider such as EKG, spirometry, pulse oximetry, Clinical Laboratory Improvement Amendments (CLIA), etc.
• Informs the patient of test preparations and directions to diagnostic/treatment areas.
• Assists medical/nursing staff with tasks or diagnostic/therapeutic procedures appropriate to experience, training and skill level.
• Responds to patient inquires (both in person and by telephone) and relays information to the appropriate clinical staff based on the nature of the inquiry.
• Transports or accompanies patients as directed.
• Rotates to Transplant Center Phlebotomy Lab to draw patient blood work and/or support as roving phlebotomy in patient exam rooms.
• Performs duties as assigned.

Indirect Patient Care Tasks:

• Under direct supervision of clinical staff and following MD orders, completes requisitions for diagnostic tests/procedures.
• Assists in collection and processing of patient specimens. Performs and documents point of care specimen testing.
• Performs necessary follow-up to obtain laboratory/test results and other pertinent medical record information; records lab data.
• Maintains patient care environment in compliance with safety and infection control requirements including but not limited to ordering, stocking, and monitoring usage of linen, forms and supplies; disposal of soiled and used patient care supplies; sterilization of equipment.
• Performs and documents quality control tests on equipment as appropriate.
• Completes inventory expiration checks and quality & safety equipment monitoring as assigned.
• Cleans and sterilizes equipment and maintains appropriate cleaning logs per policy.
• Obtains pre-authorizations and referrals.
• Performs duties as assigned.

Clerical Tasks:

• Maintains patient files and medical records; extracts clinical/demographic information as required.
• Answers front desk phones and schedules patient appointments.
• Checks patients in and out of the clinic, obtains appropriate orders from the providers for testing/procedures, registers patients and activates accounts according to hospital procedures.
• Assists other staff with office reception and business support functions.
• Collects cash payments from patients and keeps accurate record of cash collections.
• Performs related duties as assigned.

Patient Needs Focus:

• Recognizes needs, physical characteristics and behavior of a variety of age groups and special needs of patients
• Participates or assists with initiatives to promote effective process design, development and implementation of EHR and other technologies
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required

1. High school graduation or equivalent.
2. Possession of a current/valid certification as a Certified Medical Assistant by an approved certifying board as defined by the employing institution. The approved certifying boards include; American Association of Medical Assistant (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCTI) and/or National Health career Association (NHA).
3. Possession of a current/valid American Heart Association (AHA) Basic Life Support CPR Certification.

Preferred Qualifications

• Bilingual preferred

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates.