Health Unit Coordinator

Job Duties

Regions Hospital is hiring a friendly, organized, and adaptable individual to join the Birth Center as a Health Unit Coordinator (HUC)! This unit cares for Labor & Delivery, Post Partum/Newborn Nursey, and Special Care Nursery. On average the Birth Center, delivers two-hundred and fifty babies per month, supports the largest midwife practice in the Twin Cities, and cares for low and high-risk Obstetrical patients. Individuals who are hired into this role receive a one to two week training about the electronic health system and how to use it effectively to ensure they can be that partner for good. Taking on the role as a Health Unit Coordinator means you will use your communication and critical-thinking skills to support the nursing staff and create a welcoming environment for patients and visitors.

As a Health Unit Coordinator, you serve as the first person of contact on the unit and will be responsible for providing exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. In addition to customer service, this position simultaneously performs clerical/receptionist functions on a patient unit which includes but are not limited to, organizing, and maintaining unit supplies necessary for daily activities, preparing and maintaining patient records, preforming data entry into the electronic system, acting as a resource to medical staff regarding hospital protocols and communicating between staff, patients, families, care providers, and between the unit and other hospital departments. This position works under the supervision of the nurse manager/ charge nurse.

Work Schedule/FTE:

This position is a .6 FTE (24 hours per week) working days (7am-3:30pm). This position requires you work every other weekend and holiday.

Required Qualifications:

Minimum of 1 year clerical or healthcare experience or recent (within 1 year) graduate of a clerical/healthcare training program.

Knowledge, Skills, and Abilities:

Skill and ability to demonstrate exceptional customer service.

Ability to respond patiently and effectively to questions asked by patients, family, providers and staff.

Ability to communicate effectively and work cooperatively with patients, visitors and coworkers

Proficient computer skills.

Ability to use office equipment

Ability to set priorities and manage time effectively

Consistently demonstrates attention to detail in completing tasks, ensuring accuracy and preventing errors to maintain high-quality outcomes.

Preferred Qualifications:

High school diploma or equivalent

Completion of a HUC or related healthcare education program

Previous experience using an electronic medical record

Knowledge of medical terminology

Demonstrates understanding of patient rights and privacy

Benefits:

This position is eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Benefits take effect on an employee's first day of employment. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, book clubs, and an employee resiliency center.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

1 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

55101

Job Type

Full Time

Place of Work

On-site

Requisition ID

120347

Job Benefits

Not specified