Dispatcher

Dispatcher

University of Dubuque

1 Positions

ID: SXZBSSsxUXZ0NVB5bWll

Posted On 10/10/2025

Refreshed On 07/17/2026

Job Overview

The University of Dubuque is a growing faith-based University that is seeking a Dispatcher in the Safety and Security Department. The University of Dubuque offers an excellent benefits package including tuition remission, paid holidays, vacation and sick time, and a retirement match.

Position Summary:

The University Dispatcher plays a vital role in maintaining campus safety by serving as the central communication hub for the Department of Safety and Security. This position is responsible for receiving and coordinating responses to emergency and non-emergency calls, managing radio and telephone communications, and dispatching security personnel to incidents across campus. The Dispatcher also monitors and maintains detailed records, manages access requests through the University's controlled access system, and may occasionally perform foot patrols or fill in for security officers as needed.

Primary Responsibilities:

• Answer emergency and non-emergency calls promptly and professionally, gathering and documenting critical information for appropriate response

• Respond to any issues and follow-up by coordinating with the appropriate departments or officers

• Operate and manage a multi-line telephone system

• Use the radio, phone, or computer to direct officers to the appropriate sites

• Prioritize and organize calls according to urgency

• Maintain and update call logs, call records and other important documentation

• Update requests for access from various departments through the controlled access program

• Fill-in as a security officer including foot patrol

• Perform other duties as assigned in support of the University's Mission

Skills and Abilities:

• Must be detail orientated and accurate

• Ability to multi-task and work under pressure

• Quick decision-making skills

• Prior experience working with phone systems, computers, surveillance cameras, and portable radios

• Calm and professional demeanor under pressure, especially during emergencies or high-stress situations

• Ability to remain seated at a workstation for extended periods of time

• Ability to walk and climb stairs for foot patrol

• Strong interpersonal, verbal, and written communication skills

Qualifications:

• High school diploma or equivalent

• Valid driver's license

• Knowledge of basic security and fire inspection procedures is preferred

This is a 1 st shift position from 7am-3pm Tuesday-Saturday.

To apply with a growing faith-based University for the Dispatcher position, please submit a UD Employment Application ( with an attached cover letter, resume, and three professional references or email application materials to [email protected] .

Affirmation Action/Equal Employment Opportunity Employer. For more information regarding the Jeanne Clery Act, please go to

Primary Contact

12298

Human Resources -University of Dubuque

, HR

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Phone

Phone

Phone

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Fax

[email protected]

Email

True

True

True

Job Details

Categories

Education

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

1313

Job REQ #

SXZBSSsxUXZ0NVB5bWllSzR3QzZkZz09

# Positions

1

Start Date

20251010

End Date

20260825

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University of Dubuque

About the Company

About the University of Dubuque

The University of Dubuque is a private, Presbyterian, coeducational, professional university with a foundation in the liberal arts. Our commitment is to nurturing the mind, body, and spirit as well as encouraging students to explore their fullest potential, is part of a rich Christian identity that dates back to the University's founding in 1852. Our welcoming interfaith community of 2000 students attracts young men and women from across the country and around the globe who seek the knowledge and the skills to make a difference in our ever-changing world. Within a values and faith base, we offer you an array of perspectives and broad exposure to our truly global society. The University comprises the undergraduate college, the graduate school, and the theological seminary.

Mission and Vision

The University of Dubuque is a private university offering undergraduate, graduate, and theological seminary degrees, and other educational opportunities with the intention of educating and forming the whole person. The University is comprised of individuals from the region, our nation, and the world.

As a community, the University practices its Christian commitments by educating students, pursuing excellence in scholarship, challenging students to live lives of worth and purpose, and preparing students for service to the church and the world.

Therefore, the University of Dubuque is committed to:

• A hospitable Christian environment which respects other faith traditions;

• Relationships which encourage intellectual, spiritual, and moral development;

• Excellence in academic inquiry and professional preparation;

• A diverse and equitable community where Christian love is practiced;

• Stewardship of all God' human and natural resources;

• Zeal for life-long learning and service.