Logistics and Warehouse Manager - Apparel

Our client, an apparel company, is looking for a Logistics and Warehouse Manager to join their team in NYC!

Key Responsibilities

• Coordinate international ocean freight shipments from China to the United States, including full and less-than-container load shipments, booking schedules, cargo consolidation, vessel status updates, customs clearance, drayage, and final delivery.
• Manage relationships with multiple third-party logistics (3PL) providers across the U.S., overseeing receiving, inventory management, warehouse capacity, order allocation, fulfillment, outbound shipping, and the resolution of returns or inventory discrepancies.
• Ensure warehouse operations align with customer delivery requirements, including shipping deadlines, routing guidelines, electronic data interchange (EDI) transactions, advance ship notices (ASNs), and packaging and labeling standards.
• Track shipments and order progress across purchase orders, product styles, containers, and customer accounts, proactively addressing delays, shortages, shipment holds, and other potential disruptions.
• Evaluate the performance of freight forwarders, transportation providers, and warehouse partners to ensure timely service, accurate paperwork, cost efficiency, and compliance with retailer requirements. Research and resolve retailer chargebacks as needed.
• Maintain accurate logistics and inventory reports using AMT and Excel, providing regular updates on shipment arrivals, warehouse processing backlogs, order fulfillment, transportation expenses, 3PL costs, and outstanding issues.
• Identify and implement operational improvements to streamline freight planning, optimize container utilization, strengthen inventory accuracy, improve warehouse efficiency, and enhance coordination between internal teams and external partners.

Qualifications

• 5–8+ years of experience in international logistics, import operations, and warehouse management, including hands-on responsibility for ocean freight shipments from China to the U.S.
• Demonstrated experience managing third-party distribution and fulfillment operations, maintaining inventory accuracy, and ensuring compliance with retailer shipping guidelines and EDI/ASN requirements.
• Background in apparel, footwear, or seasonal consumer products is preferred.
• Strong Microsoft Excel skills and familiarity with ERP, inventory management, and logistics reporting systems; experience with AMT is a plus.
• Excellent organizational and problem-solving abilities, with a proactive approach to resolving shipment issues and managing competing priorities.
• Strong vendor management, analytical, and communication skills, with the ability to monitor costs, maintain accountability among logistics partners, and ensure timely follow-through.