Business Operations Analyst

Introduction We are looking to add an Experienced Global Operations Analyst to our team. Job Summary Responsible for the vetting of international agents and ensuring all required documentation, screening, and financials are complete. Obtain updated information and documentation from international agents as needed. Keep all internal Pilot systems updated with current international agent details. Essential Functions Ensure all established international agents have a current CA, Exhibit B, and FCPA policy acceptance on file. Request, review, and communicate with international agents to obtain a complete and current IPP and Exhibit A‑2. Request internal screening of all applicable international agents’ information on required documents. Complete a credit verification request and submit to accounting for new international agents, or update credit for established international agents. Once approved by management, send agreement for signature to all applicable parties and maintain a copy for the file. Enter new and updated information related to international agents in all internal Pilot systems and documents. Create international agents fact sheets for internal use. Handle day‑to‑day issues as needed with IATA for the US. Assist with international operation issues as needed. Assist with international administrative duties as needed. Communicate with stations, gateways, and international agents as necessary. Assist with international reporting as needed. Other duties as advised by management. Skills/Competencies Strong freight forwarding experience. Multi‑tasking individual with strong organization skills. Strong written and verbal communication skills. Communication, ethics, results‑oriented, problem solving. Computer skills: Excel, MS Word. Well‑developed interpersonal skills; ability to get along with diverse personalities. Experience 2–5 years of international transportation (ocean and air). Company Benefits Medical Dental Vision 401(k) + Company Match Employee Assistance Program Paid Time Off Flexible work schedules (when possible) And more! Pay Range $23 to $25 an hour Work Schedule Monday through Friday, 7 am–4 pm EEO Statement Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal‑opportunity employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing View email address on click.appcast.io. #J-18808-Ljbffr