Medical Receptionist

Job Description

Job Description

Front Desk Medical Receptionist

Job Type: Part-Time (1 day a week to start)

About OnSpot Dermatology

At OnSpot Dermatology, we're transforming the way dermatology is delivered. As a leader in mobile healthcare, we bring comprehensive dermatology services directly to patients through our fleet of fully equipped 40-foot mobile medical clinics that serve communities throughout Florida.

As we've continued to grow, we've expanded beyond our mobile practice by opening brick-and-mortar offices to provide patients with additional access to high-quality dermatologic care.

We're excited to be opening our brand-new Naples office and are looking for a friendly, organized, and patient-focused team member to help us establish an exceptional patient experience from day one.

This position will begin at approximately one day per week, with the opportunity to gradually increase hours and days as our Naples office grows and patient volume increases. This is a great opportunity to join a growing practice at the beginning of an exciting new location.

The Opportunity

We're looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist to create an exceptional experience for every patient—from the moment they walk through our doors until they check out.

As the first point of contact, you'll play an essential role in ensuring our new Naples office operates efficiently while providing compassionate, professional customer service.

Because this is a new location , you'll have the opportunity to be part of building the office culture and helping establish a welcoming, organized patient experience as the practice grows.

Responsibilities

• Welcome patients with warmth, professionalism, and exceptional customer service
• Check patients in and out while ensuring demographic and insurance information is accurate
• Verify insurance eligibility and collect co-pays, balances, and product payments
• Answer incoming phone calls and assist patients with scheduling, rescheduling, and general inquiries
• Maintain an organized appointment schedule and communicate any delays or changes
• Coordinate with providers and clinical staff to ensure a smooth patient flow
• Maintain patient confidentiality and comply with all HIPAA regulations
• Help create a welcoming, organized, and positive office environment
• Assist with establishing efficient front desk processes as the new Naples location grows

Qualifications

• Minimum of 1 year of experience in a medical office or customer service role (dermatology experience preferred but not required)
• Excellent communication and interpersonal skills
• Strong computer skills and ability to multitask in a fast-paced environment
• Detail-oriented, dependable, and highly organized
• Passion for providing outstanding patient care and customer service
• Comfortable working independently and helping build a new office location

Why Join OnSpot Dermatology?

• Be part of an innovative company that's redefining how dermatology is delivered across Florida
• Join our brand-new Naples office from the beginning
• Work in a collaborative, supportive, and patient-centered environment
• Gain experience with a growing organization that offers opportunities for professional development
• Competitive hourly pay
• Start with approximately one day per week, with the opportunity to gradually increase hours and days as the Naples office grows
• Be part of building a new location and establishing a positive patient experience from day one

Location

Naples, FL