Donor Support Coordinator

The Donor Support Coordinator performs a variety of tasks for the Federation, especially in donor relations and database management. The successful candidate will primarily be responsible for gift entry, data management, and donor stewardship for the Federation. This role includes daily gift entry and thank you letters, ongoing database management, and assisting with the organization’s donor stewardship activities. This position requires a strong attention to detail, technological savvy, a friendly, compassionate personality, and a positive attitude. A high level of integrity and confidentiality is also essential. Excellent organizational skills, the ability to multi-task and prioritize, work in a team-centered environment, and interact with the public over the phone and via e-mail are key requirements of this position. To apply please email resume, cover letter and 3 professional references to View email address on click.appcast.io Essential Responsibilities and Tasks Collect and Process Donations: including checks, credit cards, stock and online donations Reconcile and verify daily transactions from deposits, credit card batches and online transactions Prepare and send thank you letters and tax receipts Prepare and send other donor communications and correspondence Maintain donor database and ensure accuracy of all gift and data entry Develop, prepare, and maintain queries, lists, and reports for direct mail and other development activities Assist with donor/prospect management and research Assist with telephone calls, emails, and correspondence regarding gifts, pledges, and other development activities to and from donors and grantees Assist with organizing and coordinating donor stewardship efforts, including special events, publications, correspondence, and other activities Prepare donor lists and other information for mailings Manage records and stewardship for sponsorships, endowments, and other development projects Work closely with finance and accounting personnel and consultants on monthly reconciliation, annual review or audit Provide general administrative support as needed Other duties as assigned Qualifications and Skills 3+ years of experience with database management Experience in working with cross-functional teams Excellent written and verbal communication skills Ability to utilize our CRM (Everyaction) Proficiency with Microsoft 365 Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Conservation Programs #J-18808-Ljbffr Florida Wildlife Federation