Department Manager

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities

• Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience every visit.
• Some managers also lead Departments such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.
• The Guest Service Department Manager ensures crew and managers deliver a great customer experience, execute sales promotions effectively, train all service staff on service procedures, and organize the Front Counter McCafé and Drive‑Thru areas for optimal service.
• The Kitchen Department Manager ensures the restaurant delivers high‑quality food quickly, maintains food safety, controls food cost, and trains kitchen staff on production procedures, including new menu items.
• The People Department Manager hires qualified crew, trains them well, schedules them to meet sales and profit goals, and motivates crew throughout their time working at the restaurant.
• Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun and the passion to work the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Qualifications

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.

Additional Info

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a high school degree, college tuition assistance, and ESL classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.