Lead Technician (A/V-Audio Visual (AV), Low Voltage, Home Automation)

Job Description

Job Description

We are seeking an experienced Lead Technician to spearhead installations on the region’s most ambitious residential projects, overseeing everything from prewire to final programming.

Our office is located in Charleston, SC, and you will need to come to the office every day.

What You'll Do

• Lead installations from prewire through trim to final commissioning and programming on high-end residential projects — you're the one other techs and clients look to on-site
• Install, configure, and troubleshoot audio/video, networking/data, lighting, and security systems and components
• Program and configure automation platforms (Savant, Control4, Crestron, Lutron, or similar)
• Read and interpret blueprints, diagrams, floor plans, and product manuals
• Install, terminate, and troubleshoot low-voltage cabling, panels, and junction boxes
• Diagnose root-cause issues on both simple and complex systems — not just swap parts
• Travel to job sites across the Charleston area
• Interact directly with clients, builders, designers, and architects, representing Audio Warehouse's standard of craftsmanship
• Maintain your company van, tools, and equipment

What We're Looking For
Required — experience with a minimum of one of the following disciplines :

• Lutron, Savant, Control4, Crestron, or similar systems
• Networking and IT experience
• Knowledge of audio/video signal flow
• Experience with security systems

Also required :

• Minimum 2+ years of hands-on low-voltage integrated systems experience (or equivalent hands-on study)
• High school diploma or equivalent
• Valid driver's license with a clean driving record
• Able to pass a background check

Preferred:

• Industry credentials (CEDIA, AVIXA, manufacturer certifications)
• Prior experience leading a crew or job site

Core Competencies:

• Strong customer service skills and professional appearance
• Sound judgment and creative problem-solving, including negotiation and conflict resolution
• Comfortable working independently and leading others
• Balances competing priorities and tight deadlines
• Motivated to keep learning new technologies

Physical Requirements

• Able to independently lift items up to 50 lbs
• Capable of sitting, standing, kneeling, and climbing for extended periods
• Comfortable on ladders, scaffolding, and scissor lifts

Founded in 1985, Audio Warehouse holds the elite Cinergy Certified status, has received brand-level awards from Lutron, Savant, Samsung, Sony, and Alarm.com, and is a CEDIA award recipient — recognition that reflects a team respected and peer-reviewed across the custom integration industry.

We take pride in doing the job right and building lasting relationships. We partner with architects, designers, and builders from a project's earliest design stages, then stay on as the homeowner's technology partner for service, retrofits, and updates for years after the project wraps.

Company Description

Founded in 1985, Audio Warehouse holds the elite Cinergy Certified status, has received brand-level awards from Lutron, Savant, Samsung, Sony, and Alarm.com, and is a CEDIA award recipient — recognition that reflects a team respected and peer-reviewed across the custom integration industry.\n\nWe take pride in doing the job right and building lasting relationships. We partner with architects, designers, and builders from a project's earliest design stages, then stay on as the homeowner's technology partner for service, retrofits, and updates for years after the project wraps.