Boutique Sales Representative

Job Description

Job Description

$500 SIGN ON BONUS AFTER 6 MONTHS OF EMPLOYMENT

International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.

We are proud to operate across some of the nation's busiest and most dynamic airports, serving travelers from coast to coast. Our current locations include New York’s John F. Kennedy International Airport (JFK) in Terminals 1, 4, and 5; Washington Dulles International Airport (IAD) in Terminal B; Baltimore/Washington International Thurgood Marshall Airport (BWI) in Concourse A-B; Bradley International Airport (BDL) in Connecticut’s Main Terminal; and Houston’s George Bush Intercontinental Airport (IAH) in Terminal D.

As part of our continued growth and expansion, we are excited to welcome several newly acquired operations to our network, including Daniel K. Inouye International Airport (HNL) in Honolulu, Kahului Airport (OGG) in Maui, and additional operations at JFK Terminal 4 with our business partner, ARI. Together, we are New York Duty Free.

This expanding footprint reflects our commitment to delivering exceptional service in premier travel destinations across the United States. With a presence spanning major metropolitan hubs and world-renowned island gateways, we are excited about the future and the opportunities ahead for both our team members and the travelers we serve.

Job Description:

The Boutique Sales Representative at Houston International Airport provides excellent and specialized customer service by engaging with clients to best understand their needs.

We Offer:

• Full Time

• Benefits: Medical, Dental, 401K

• Merchandise Discounts

• Paid time off

• Positive work environment

• Sign on BONUS

• Base pay + commission, Sales goals based

The Ideal Candidate:

• MUST have relevant luxury retail sales experience and possess exceptional customer service skills

• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.

• A powerful communicator, handling clients with personal care, putting them at the center of every decision.

• The ability to meet and exceed sales objectives

• Desire to learn and expand on product knowledge

• Ability to establish a welcoming and approachable luxury environment.

The Expectation:

• Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity

• Create a long-term authentic bond with clients by making them feel the experience is truly about them.

• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.

• Attend all required training sessions held by the vendor and/or International Shoppes International Shoppes

Qualifications:

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.

• Being a master of storytelling and the art of asking engaging questions.

• Previous luxury retail sales experience required.

• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.

• Ability to effectively communicate with customers, peers and management.

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.

• Ability to work as part of a team and take initiative independent of direct supervision.

Professional Requirements:

• Minimum of 2 years of luxury retail experience

• Valid passport required, subject to International and/ or Domestic travel.

• Strong selling capabilities and notable customer service skills

• Elevated ability to communicate effectively both written and orally

• Talented negotiation prowess with a passion for the art of selling

• Ability to attend team meetings and / or brand trainings.

• Must be able to work flexible schedule throughout the week

• Bilingual is a PLUS

Note: All candidates will be required to complete a thorough Port Authority Security background check.

We are an Equal Opportunity Employer

Must be available to work weekends / holidays.
Schedule consists of mixed opening AND closing shifts.