Front of House Supervisor

Job Description

Job Description

Job Overview
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in the food industry, particularly in casual and fine dining environments. This role requires exceptional leadership skills, a passion for hospitality, and a commitment to providing an outstanding dining experience for our guests.

Duties

• Supervise and manage front of house staff, ensuring high levels of service and guest satisfaction.
• Oversee cash handling procedures, ensuring accuracy and compliance with company policies.
• Utilize Focus POS system for efficient order processing and payment management.
• Coordinate with kitchen staff to ensure timely food service and quality control.
• Train and mentor new employees on service standards, menu knowledge, and operational procedures.
• Address guest inquiries, complaints, and feedback in a professional manner to enhance customer experience.
• Maintain cleanliness and organization of the dining area, ensuring compliance with health and safety regulations.

Qualifications

• Previous experience in a managerial role within the food service industry is preferred.
• Strong knowledge of casual dining and fine dining standards.
• Proficiency in cash handling practices and experience with Aloha POS or similar systems is a plus.
• Excellent communication and interpersonal skills to effectively lead a team.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• A passion for hospitality and commitment to providing exceptional guest experiences.
• Experience in shift management and supervising staff is essential.

Join our team as a Front of House Manager where you can showcase your leadership skills while contributing to an enjoyable dining atmosphere!

Job Types: Full-time, Part-time

Pay: $39,000.00 - $48,666.00 per year

Expected hours: 30 – 40 per week