Oral Surgery Patient Coordinator/Front Office Assistant

Job Description

Job Description

Job description:

Job Summary
Our busy, high-quality oral surgery practice is seeking a full-time patient coordinator/front office administrator to serve as the face and voice of our team. We are looking for an organized, tech-savy professional with exceptional customer service and verbal communication skills.  Please note:  Prior dental or oral surgery experience is strictly required.

Duties

• Patient Relations:  Greet patients warmly, manage check-ins, and deliver exceptional service.
• Communication: Answer and direct phone calls with excellent phone etiquette, provide exceptional patient service, and resolve inquiries promptly.
• Scheduling:  Coordinate patient appointments and optimize doctor schedules.
• Financials:  Collect payments at time of service and perform collections of outstanding balances
• Record Keeping:  Maintain and update patient records in electronic health record systems including DSN and DTX. Data entry and correspondence to support clinic operations

Requirements

• Experience:  Proven experience in dental front office (Oral Surgery preferred)
• Languages:  Bilingual fluency in English and Spanish  required
• Tech Skills:  Fast, accurate typing and proficiency in Microsoft Office Suite (Word, Excel). Familiarity with EMR systems: DSN preferred, but not required.
• Soft Skills:  Strong multitasking abilities, sharp attention to detail, and excellent prioritization. Knowledge of dental with some medical terminology. Basic understanding of insurance verification processes.

Join our team to make a meaningful difference in patients’ lives by providing outstanding administrative support in a vibrant oral surgery practice. We value energetic professionals committed to delivering top-tier care.

If you meet the requirements above, we would love to hear from you. Please submit your resume for consideration.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid sick time
• Paid time off
• Vision insurance

Experience:

• Dental office: 1 year (Required)
• Dental receptionist: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person