SCL Field Training Lead

Key Responsibilities Develops and executes a comprehensive field training strategy aligned with supply chain systems enablement initiatives. Designs role‑based training programs to support new system implementations, enhancements, and process changes. Ensures training approaches support operational consistency, standard work, and effective system usage across field locations. Aligns training efforts with enterprise supply chain objectives and systems roadmap. Field Training Delivery & Enablement Leads the delivery of in‑person, virtual, and blended training programs for field‑based supply chain users. Provides hands‑on, scenario‑based training to support real‑world execution in warehouse, logistics, and distribution environments. Supports go‑live readiness activities, hyper‑care, and post‑deployment stabilization for supply chain systems. Serves as a point of escalation for field training needs, adoption challenges, and user feedback. Systems Adoption & Continuous Improvement Partners with the Supply Chain Systems Enablement team to ensure training is integrated into system deployment and change plans. Assesses training effectiveness through feedback, adoption metrics, and performance indicators. Identifies skill gaps, knowledge risks, and adoption barriers; recommends targeted training or reinforcement actions. Continuously improves training content, delivery methods, and tools based on lessons learned and evolving system capabilities. Stakeholder & Cross‑Functional Collaboration Collaborates with Supply Chain, Logistics, IT, Operations, and Change Management partners to ensure alignment across initiatives. Acts as a liaison between field users and systems teams, translating field feedback into actionable improvement opportunities. Supports communication and engagement efforts to reinforce learning and sustain adoption. Content, Tools & Knowledge Management Develops and maintains training materials, job aids, process documentation, and learning assets. Ensures training content is accurate, standardized, and aligned with current system functionality and business processes. Contributes to knowledge repositories and learning platforms to support ongoing education and onboarding. Impact & Scope Direct impact on field execution, system adoption, operational performance, and process consistency. Supports enterprise supply chain systems used across multiple regions and facilities. Influences frontline readiness and capability for supply chain transformation initiatives. Complexity Operates within a dynamic, multi‑location environment with varying user skill levels and operational constraints. Balances system requirements, operational realities, and adult learning principles to deliver effective training outcomes. What We Are Looking For Bachelor’s degree in Supply Chain Management, Operations, Logistics, Business, Education, or a related field; or equivalent experience. Typically 7+ years of experience in supply chain, logistics, operations training, or systems enablement roles. Experience delivering training in field, warehouse, or operational environments strongly preferred. Familiarity with supply chain systems (e.g., WMS, TMS, ERP, planning or logistics tools) preferred. What We Offer Compensation: This is a salaried non‑exempt role. Starting salary range is $99,000 – $130,200 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Benefits: Tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short‑term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long‑term disability insurance. Up to 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. As an equal opportunity employer, Lennox is committed to recruiting, developing, and retaining talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. #J-18808-Ljbffr Lennox