Office Admin

We are seeking a talented individual to join our Business and Client Services (BCS) team at Mercer . This role will be based in the Cincinnati or Columbus areas and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As the Office Admin (OA), you will assist in organizing and managing local client and carrier events for the designated office and growth team. Key responsibilities include overseeing meeting and event planning, managing expenses, logistics, travel arrangements, and support to the Office Leader.

We will count on you to:

• Plan, coordinate and execute client and office events, from concept through completion

• Assist local marketing efforts via coordination of email communication outreach and campaigns

• Thrive and be motivated by an environment that embraces AI and technology-enabled tools

• Support multiple projects and priorities simultaneously while maintaining attention to detail

• Place and coordinate catering deliveries in partnership with office services

• Support recruiting efforts for the local office, including campus hires and interns

• Act as a cultural ambassador and assist with office and client events

• Help facilitate onboarding and training for new consultants, as needed

• Distribute time-sensitive office communications promptly

• Support the planning and execution of local Colleague Resource Group (CRG) events

• Serve as the primary coordinator for office Business Resiliency Management activities

• Manage and resolve office space issues, coordinating with MMC Tech for any technology requirements

What you need to have:

• Highly organized and able to work independently

• Detail-oriented and very efficient

• Flexible and have a great attitude

• Ability to manage multiple projects and priorities in a fast-paced environment

• Excellent verbal and written communication skills

• Willing and able to travel to client events and offices in different cities/states as needed

What makes you stand out?

• Minimum of 3 years of administrative or office coordination experience

• Empathetic, courteous, positive demeanor

• Ability to maintain and respect confidentiality

• Strong problem-solving skills and decision-making capabilities

• Being a team player with the ability to work with different personalities and working styles

• Willingness to learn new software tools 

• Advanced Microsoft PowerPoint skills and formatting

• Proficiency in Microsoft Word such as mail merges, Microsoft Outlook and Microsoft Excel

• Experience using Microsoft Teams, expense system, booking travel

• Knowledge of social media posting

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $49,700 to $99,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.