Patient Service Representative

Job Description

Job Description

Position: Full-time Patient Service Representative - Bilingual

Location: Kankakee, IL

Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve.

We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor.

Key responsibilities:

- Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed

Qualifications:

• - High school diploma or equivalent
• - Previous experience in a customer service or administrative role preferred
• - Strong communication and interpersonal skills
• - Proficient in Microsoft Office applications
• - Ability to multitask and prioritize tasks effectively
• - Professional and friendly demeanor
• - Bilingual Spanish/English required

Licenses & Certifications:

• Valid Driver's license and automobile insurance.
• CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPAmanual.
• Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol. 

If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.