Front Desk Receptionist- Wellness Coordinator

Front Desk Wellness Coordinator Wake Forest NC

$15$18/hour Based on Experience Bonus Part Time to Full Time In-Person

We are seeking an organized personable and detail-oriented Front Desk Wellness Coordinator to join our Raleigh team. This position is ideal for someone who enjoys working directly with patients providing excellent customer service and contributing to a positive professional wellness environment.

Key Responsibilities

• Greet patients and members upon arrival and complete check-in procedures
• Answer incoming phone calls and respond to electronic messages in a timely and professional manner
• Schedule confirm and manage appointments using clinic scheduling systems
• Process payments and support point-of-sale functions
• Educate patients on available membership and package options
• Support patient retention and clinic sales goals
• Maintain accurate records and complete basic reporting tasks
• Provide general administrative and front desk support to ensure smooth daily clinic operations
• Help create a welcoming efficient and professional patient experience

Compensation & Hours

• $15$18 per hour based on experience monthly performance bonuses
• Bonus opportunities based on individual and clinic performance
• Approximately 2535hours per week
• Part-time in-person position

Preferred Qualifications

• Strong customer service and interpersonal communication skills
• 1 year of sales experience required
• 2 years of customer service experience preferred
• Prior front desk receptionist healthcare wellness or administrative experience preferred
• Comfortable using phone systems scheduling software electronic records and point-of-sale systems
• Confident discussing services memberships and packages with patients
• Ability to multitask stay organized and work efficiently in a fast-paced environment
• Dependable professional positive and team-oriented

Benefits

• Employee discount
• Part-time scheduling
• Bonus opportunities
• Supportive team environment
• Opportunities for professional growth and development

Job Type: Part-time to Full- time
Work Location: In person Wake Forest NC

Required Experience:

Junior IC