Tier II Hardware Field Technician
Smartech
About the Job We are currently hiring an experienced Computer Hardware Technician to serve clients in the Bentonville/Fayetteville and the surrounding areas. We are looking for an immediate hire. What We Offer: This role is ideal for technicians who prefer focusing strictly on hardware components-including Desktops, Laptops, Servers, and High-End Storage Systems-rather than being tied to software issues or helpdesk tickets. We offer flexibility: you have the freedom to decide your schedule, workload, and earning potential. Our clients include both home and business users. The Role: Successful candidates start their workday at home, managing their service queue and contacting clients. They then pick up components and travel to client locations, generally covering a 100-mile radius from the parts pick-up location. Job Expectations and Requirements:
- Complete and pass required Client Certifications within 3 days of hire.
- Complete Server and High-End Storage certifications within the timeline set upon hiring.
- Demonstrate strong time management skills for managing travel and on-site repair visits.
- Possess proven Laptop/Desktop hardware repair experience.
- Must provide your own tools and ESD protection.
- Must use a computer or mobile device to receive and manage repair requests.
- Must be legally authorized to work in the United States.
- Must have a valid driver's license and reliable vehicle.
- Must pass required certifications.
- Proven computer hardware repair experience is essential.
Vacancy posted 2 days ago
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