Data Center Technician

Job Description

We are seeking experienced Data Center Technicians to support data center infrastructure and network operations across multiple locations. The ideal candidates will have hands-on experience with remote hands support, server and network equipment installation, hardware troubleshooting, and data center operations.

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Candidates must be comfortable working independently, managing multiple technical tasks, and supporting infrastructure activities while maintaining operational reliability.

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Key Responsibilities

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• Provide hands-on technical support for data center infrastructure, including equipment installation, maintenance, and troubleshooting.
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• Install, rack, stack, cable, and connect servers and network equipment to appropriate power sources.
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• Perform basic diagnostics and troubleshooting of server hardware, network devices, and computer components.
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• Assist with basic network configuration, connectivity troubleshooting, and equipment maintenance.
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• Manage structured cabling, cable routing, labeling, and organization within data center environments.
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• Support day-to-day data center operations and help minimize service disruptions.
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• Assist with network infrastructure deployments, equipment upgrades, and related technical projects.
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• Maintain accurate technical documentation, equipment records, and service request updates using infrastructure management and ticketing tools.
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• Manage multiple assignments simultaneously while meeting deadlines and operational requirements.
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• Work independently with minimal supervision to complete assigned technical activities.
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• Coordinate with technical teams to resolve hardware, connectivity, and infrastructure issues.
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• Travel between data center locations within the assigned metropolitan area as required.
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Required Qualifications

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• 3–4 years of hands-on experience in remote hands support or data center operations.
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• Strong working knowledge of server hardware, computer components, and basic hardware troubleshooting.
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• Familiarity with Linux operating systems and basic system administration.
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• Experience working in data center facilities and supporting critical infrastructure.
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• Hands-on experience with server and network equipment installation, rack-and-stack activities, cabling, and power connections.
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• Basic understanding of network configuration, connectivity, and troubleshooting of routers and switches.
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• Ability to perform basic server diagnostics and troubleshoot hardware-related issues.
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• Familiarity with enterprise networking equipment and associated operating systems.
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• Experience using data center infrastructure management tools and ticketing systems.
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• Ability to work autonomously, prioritize tasks, and manage multiple concurrent projects.
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• Strong organizational, problem-solving, and documentation skills.
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Preferred Qualifications

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• Relevant industry certifications in IT service management or networking.
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• Foundational hardware and networking certifications, or equivalent practical experience.
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• Experience planning and executing network infrastructure deployments.
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• Ability to lift and handle equipment weighing up to 55 lbs (25 kg).
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• Strong verbal and written communication skills.
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• Excellent attention to detail and adherence to operational procedures.
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