Surveillance Supervisor
AVI RESORT AND CASINO
Job Description
Job Description
Summary:
Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Surveillance department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.
Essential Functions and Responsibilities:
- Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned.
- Ensures proper reports and logs are being compiled accurately by Surveillance Operators.
- Demonstrate a positive, helpful attitude toward customers and fellow team members. Show a genuine enthusiasm for working in the hospitality/casino industry and/or working with the public.
- Provide outstanding customer service in a timely manner to both guests and fellow team members.
- Performs other duties as assigned.
Vacancy posted 23 days ago
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