Business Intelligence Analyst

Job#: 3046595 Job Description: Business Intel Analyst Location: Merrifield, Virginia (Hybrid) Role Overview The Business Intelligence Analyst for QCRM Reporting & Analytics supports Quality Control Risk Management by delivering accurate, timely, and actionable reporting and analytics. This role maintains recurring reports and dashboards, validates reporting outputs, analyzes trends and risks, supports related system administration activities, and helps translate business needs into clear reporting requirements. The position also supports data validation, access governance, process documentation, and intake coordination for reporting and data-related requests. Key Responsibilities Create, refresh, validate, and distribute recurring QCRM reports and dashboards. Analyze QC results, trends, defects, and operational patterns to provide meaningful insights. Apply data validation, cleaning, reconciliation, and quality control techniques. Maintain documented validation, approval, and evidence records for reporting. Use business intelligence tools such as Power BI, SQL, and Excel to build, refresh, and improve reporting output. Facilitate discussions with leaders and partners to gather requirements and define report specifications. Support intake and tracking of reporting, dashboard, data, and system access requests. Assist with reporting system administration, including access requests and role updates. Support access governance by processing authorized user access requests. Develop and maintain procedures, job aids, and technical documentation. Support audit, exam, and management requests by compiling and explaining reporting outputs. Identify and recommend improvements for reporting accuracy, transparency, and timeliness. Participate in modernization initiatives, including report automation and dashboard migration. Communicate findings, updates, and risks to peers, leaders, and stakeholders. Required Qualifications Education: A Bachelor’s degree in Business Administration, Statistics, Data Analytics, Information Systems, Risk Management, or a related field, or an equivalent combination of education, training, and experience. Experience: 2 to 5 years of experience in data analysis, reporting, business intelligence, quality control reporting, risk reporting, or a related field. A basic understanding of business operations, quality control processes, risk management, or mortgage-related business functions is required. Technical Skills: Effective skill using business intelligence applications, reporting platforms, dashboard tools, or spreadsheet applications. Knowledge of data cleaning, validation, reconciliation, and data manipulation techniques is necessary. Abilities: Ability to translate business needs into report specifications. Ability to apply research and analytical skills to identify trends and validate results. Strong attention to detail, sound judgment, and effective communication skills are required. Ability to influence decisions, build partnerships, and collaborate across teams. Preferred Qualifications Experience with Power BI, SQL, Excel, Power Query, ACES, Business Objects, SharePoint, or ADO. Experience supporting quality control, mortgage lending, mortgage servicing, or risk management reporting. Experience developing dashboards, report guides, procedures, or technical documentation. Experience supporting role-based access, user access reviews, or system administration activities. Ability to translate complex reporting requirements into practical, user-friendly outputs. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex. #J-18808-Ljbffr