General Manager - Glass Installation

Retail Division Manager - Glass Installation

If you've ever walked into a service business and thought, "I could run this place better." This is your chance.

We are looking for a high-ownership operator to run and grow our Retail Glass Services division for Glass Doctor of North Texas . This role is for someone who wants to build a high-performing operation, lead a strong team, and dominate the market.

You won't just manage a department.

You will run a business inside the company.

We're looking for a competitive take-charge leader to run and grow our retail glass installation division. If you enjoy solving problems, building teams, making decisions, and winning, this role is for you.

What You'll Own

The Operation

You will control the daily operations of a fast-paced home services division.

• Managing workflow and job completion
• Driving technician productivity and efficiency
• Ensuring jobs are completed on time and done right

The Team

Great operations are built by great teams.

• Hire and develop technicians and office staff
• Set clear expectations and hold people accountable
• Build a culture of professionalism, ownership, and pride in workmanship

The Business

You will directly impact the success of the division.

• Monitor revenue, margins, and operational performance
• Improve systems, processes, and efficiency
• Solve problems quickly and remove operational bottlenecks

The Customer Experience

We win by delivering great service.

• Ensure customers receive exceptional service from start to finish
• Resolve escalated issues and protect the company's reputation

The Type of Leader Who Thrives Here

You likely come from home services, trades, or service operations.

You are someone who:

• Takes ownership instead of waiting for direction
• Solves problems instead of complaining about them
• Enjoys building teams and improving systems
• Wants to win and outperform competitors

You care about results and take pride in building something that runs well.

Why This Role Is Different

This is not a corporate management job.

You will:

• Run a division like it's your own business
• Build and lead your own team
• Improve systems and operations
• Directly impact revenue and profitability

If you want to own outcomes and build something great, this role gives you that opportunity.

Opportunity

Strong leaders in this role can grow into senior operational leadership as the company expands.

This Role Is NOT For

• People who need constant direction
• Managers who avoid hard decisions
• People who blame others instead of fixing problems

This role is for leaders who take ownership and make things better.

Job Details
• Schedule: 7:30a-4:30p, but we work until the job is complete. Rotating Saturdays.
• Our training location is in Carrollton, Texas but you could work out of Denton, Colleyville, or Arlington location once trained.
• Medical, Dental, and Vision Insurance available.
• Company provided life insurance, short term disability and long term disability.
• We operate at a HIGHER standard:

• Here to Serve - Customers and teammates come first.
• Integrity in All Dealings - We do the right thing, even when no one is watching.
• Growth Mindset - We are coachable, adaptable, and always improving.
• Hard Work, Hard Play - We hustle, and we celebrate wins.
• Elite Performance - Good is not good enough. We aim to be the best.
• Respect - We treat everyone with professionalism and care.

• We strive to make Glass Doctor a great place to work. We have events throughout the year to celebrate the team such as company happy hours, annual Rangers Game, Casino Night, Christmas Party and more!