Customer Service Professional

We're looking for motivte inivil who is eger to grow both personlly n professionlly to provie exceptionl cstomer service with strong confience nswering n mking phone clls!

bot Iron Montin Refrigertion n Eqipment, LLC
Welcome to Iron Montin Refrigertion & Eqipment, where fmily vles n exceptionl service come together to crete niqe shopping experience. Bse in Plesnt Pririe, Wisconsin, or fmily-owne n operte bsiness specilizes in commercil refrigertion soltions with comprehensive proct line tht incles everything from beverge coolers n commercil refrigertors to bck br coolers n isply freezers. While we tke prie in offering n extensive rnge of high-qlity procts tilore to meet iverse nees, it's or commitment to exceptionl cstomer service tht trly sets s prt. Or eicte tem is here to provie personlize ssistnce n spport, ensring tht every cstomer receives the ttention n cre they eserve. t Iron Montin Refrigertion & Eqipment, we're not jst elivering procts-we're biling lsting reltionships grone in trst n excellence. escription


re yo eicte, growth-oriente inivil seeking n exciting new chllenge? o yo thrive in fst-pce, ynmic environment where every y brings new opportnities to lern n grow? If yo're rey to tke on creer tht offers growth potentil n the chnce to mke rel impct, we wnt to her from yo!


t Iron Montin Refrigertion & Eqipment, we believe in empowering or tem members to se their strengths to rive sccess. We foster n environment tht encorges innovtion n vles contribtions from every member of the tem. s prt of or ongoing growth, we're looking for motivte inivil who is eger to grow both personlly n professionlly. If yo're rey for position tht will chllenge yo, spport yor evelopment, n rewr yor hr work, keep reing!


The iel cnite mst be ptble to chnging responsibilities, thrive in fst-pce environment, n be willing to tke on new tsks s the compny evolves. This is not typicl, monotonos role - expect plenty of lerning opportnities n chnce to bil creer with s!


Key Responsibilities:

• nswer n mke cstomer clls n emils in professionl n timely mnner.

• Follow p on proct inqiries n sles qestions, proviing ccrte n cler informtion.

• Process cstomer orers over the phone, incling pyment hnling.

• ssist cstomers with trobleshooting technicl isses over the phone.

• Keep ccrte, thorogh recors of ll cstomer interctions n commnictions.

• ssist with ily orer processing, shipment coorintion, n file mintennce.

• Trck shipments n collborte with freight terminls for timely elivery ptes throghot ech y.
• Hnle shipping mge notifictions n commnicte with internl tems n crriers.

• Prticipte in locl otrech n networking events, which my occsionlly reqire evening or weeken vilbility.

• Perform itionl office tsks s neee to spport tem gols.

Qlifictions & Skills:

• Minimm 3 yers of previos cstomer service experience, with significnt phone spport history.

• Proficient in Microsoft Office Site with strong compter skills.

• Exceptionl orgniztionl skills n ttention to etil.

• bility to work inepenently n s prt of tem.

• bility to listen to n pply verbl n written instrction n feebck professionlly.
• Flency in Spnish n experience with wrehose opertions re pls.

• High school iplom or eqivlent (reqire)

Job etils:

• Fll-time position

• Shift: 8: M - 4: PM, weekys

• In-office position (no remote work vilble)

Benefits:

• 41(k) with compny mtching

• Helth, entl, n vision insrnce

• Pi time off

• Creer evelopment opportnities

Slry


$5, - $55, per yer