Customer Service Team Lead
$33 - $38 per hourUline Shipping Supplies
Customer Service Team Lead
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
- Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
- Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
- Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
- Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
- High School diploma or equivalent required. Bachelor's degree preferred.
- 3+ years of customer service experience.
- 2+ years of experience in a leadership / supervisory role preferred.
- Effective communication skills.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Team Lead in Pleasant Prairie, WI vacancy
$33 - $38 per hour
...significant growth and earning potential. Kenosha Branch, 12355 Uline Way, Kenosha, WI 53144. Leading the way with legendary customer service — at Uline! As a bilingual Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem...SuggestedHourly payLocal areaUline
Pleasant Prairie, WI1 day ago$33 - $38 per hour
Uline is seeking a bilingual Customer Service Team Lead at our Kenosha, WI location to coach and empower representatives to deliver fast, friendly, customer-focused support. This on-site role offers growth opportunities and competitive hourly pay from $33 to $38, with...SuggestedHourly pay$33 - $38 per hour
Uline is seeking a Customer Service Team Lead at the Kenosha branch to coach and empower representatives for fast, friendly, customer-focused service. The role offers a pay range of $33-$38 per hour with strong growth potential and on-site opportunities at 12355 Uline...SuggestedHourly pay- Uline, a family-owned leader in shipping, is seeking a Customer Service Team Lead to coach representatives, enhance product knowledge, and drive a fast, friendly, customer-focused experience at our Kenosha location. This on-site role offers growth opportunities and a strong...Suggested
- Uline is seeking a bilingual Customer Service Team Lead to train and empower representatives for fast, friendly, customer-focused service. The role offers growth potential and is based at a Uline facility, with a track record of 45+ years of success and on-site operations...Suggested
- Rehrig Pacific Company is seeking a Customer Service Manager in Wisconsin to lead and develop a high‑performing CS team. You will champion a customer‑obsessed culture, partnering with Sales and Operations to drive service excellence, on-time deliveries, and proactive issue...
- Uline, a leading distributor of shipping, industrial, and packaging materials, seeks a Senior Customer Operations Manager in Kenosha, WI. You will empower the team to minimize order delays and deliver an exceptional... ...and 5+ years in Customer Service or Product Management,...Work at office
- Uline in Kenosha, WI is seeking a Bilingual Customer Service Team Lead to coach and empower representatives in English and Spanish, delivering fast, friendly, and customer-focused support. Requirements include 3+ years in customer service and at least 2 years in a leadership...
- Uline in Kenosha, WI is seeking a Customer Service Team Lead to guide representatives in delivering fast, friendly, customer-focused service on-site at our Kenosha location. You will coach staff on product knowledge, policies, performance metrics and handle escalated issues...
- American Eagle Outfitters is searching for a part-time Brand Ambassador in Pleasant Prairie, Wisconsin. You will create an amazing shopping experience for every guest, represent our brand values, and help in various store areas such as the Salesfloor and Stockroom. The ...Part time
$85k - $100k
Uline is seeking a Customer Service Department Manager for its Kenosha branch. You will empower team leads to deliver exceptional customer service and manage the daily operations of various departments. The ideal candidate will hold a Bachelor’s degree and have over 3 years...- Uline is seeking a Customer Service Department Manager at their Kenosha branch in Illinois. In this role, you will empower teams to deliver outstanding customer service while managing daily activities and evaluating team performance. The ideal candidate has a Bachelor’s...
- Uline is seeking a Customer Service Department Manager in Waukegan, IL. You will empower team leads and manage daily operations to deliver exceptional customer experiences. The role requires a Bachelor’s degree and 3+ years of customer service management experience. Benefits...
- ...Kenosha, WI 53144 Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Senior Customer... ...this legacy by empowering our team to minimize order delays and... ...owned company, is North America’s leading distributor of shipping,...Work at officeLocal area
Uline
Pleasant Prairie, WI1 day ago - ...s facility in Atlanta GA, Buckeye AZ, Dallas TX, Desoto KS, Erie PA, Kenosha WI, or Orlando FL. Purpose of role: Lead and develop the Customer Service team to deliver exceptional & consistent customer experience across all Rehrig Pacific products and services. This role...
Rehrig Pacific
Pleasant Prairie, WI3 days ago $60k - $70k
...About the Role We’re building a team of all-star players—people who take ownership... ...things right. Yutka Fence is hiring a Customer Operations Lead to own and execute our entire customer... ...maintaining accountability Customer Service Intake & Coordination Serve as the first...Work at officeYUTKA FENCE INC.
Kenosha, WI5 days ago- ...Position Summary: Work with carriers and customer requirements to ensure on-time delivery of orders in the most cost effective manner. Prepare... ...(but not required) Knowledge of the documentation of shipments Team Orientated Ability to multi-task in a fast paced environment...Work at office
Coast Personnel
Pleasant Prairie, WI2 days ago - ...and events that keep our business running smoothly. Partner with teams across the company to ensure every space is prepared and every... .... About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with...
Aimwel
Pleasant Prairie, WI5 days ago $115k - $125k
...Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on... ...initiatives that enhance service delivery and customer satisfaction. Oversee operational...Work experience placementWork at officeFlexible hoursBertelsmann-Jobs
Pleasant Prairie, WI2 days ago$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Waukegan, IL2 days ago- Daniels Health, based in Sturtevant, WI, is seeking a Customer Service Manager to lead operations focused on healthcare waste management. This pivotal role emphasizes team leadership, data analysis, and customer satisfaction through effective support and continuous process...
- Uline is seeking a detail-oriented Customer Data Coordinator in Waukegan, Illinois to join our Advertising and Marketing team. This role includes reviewing and managing customer information, ensuring data accuracy, and communicating with customers. Candidates must possess...Work at office
$20 - $24 per hour
...The Outreach Coordinator will develop and lead outreach efforts, build partnerships with... ...with community partners, families, and service providers Establish partnerships with local... ...(Word, Excel, PowerPoint, Outlook, Teams) Strong organizational, communication, and...Hourly payPart timeWork at officeLocal areaRemote workMonday to FridayFlexible hoursAfternoon shift- First Presbyterian Church of Waukegan is hiring a part-time Community Outreach Coordinator to enhance community engagement across Waukegan. The candidate will develop outreach plans, build partnerships, and manage communications supporting church programs. The ideal applicant...Part timeWork at officeLocal area
- The City of Kenosha is seeking motivated individuals to join its Planning and Development team. You will manage development projects and contribute to the city's planning initiatives. Ideal candidates will have a Bachelor’s or Master’s degree in Planning or a related field...
- Uline, a family-owned leader in shipping and packaging materials, seeks a Senior Customer Operations Manager to empower a high‑performing team and minimize order delays while delivering an exceptional customer experience. The role emphasizes analyzing department results...
- Uline, located in Kenosha, WI, seeks a Senior Customer Operations Manager to lead a fast, customer-focused team in reducing order delays and delivering exceptional service on-site at the Kenosha branch. Responsibilities include overseeing backorder and drop-ship operations...
- ...Holder in Gurnee, Illinois. This role contributes to creating a customer-centric environment, supporting store leadership, and ensuring excellent customer service. Responsibilities include leading the store team, driving sales, and assisting with customer experiences. Key...
- Tractor Supply Company is seeking a Team Leader to support the Store Manager in executing operational, sales, and merchandising objectives while delivering a Legendary Customer Experience. You will lead Team Members, promote safety, and train staff on policies and procedures...
$60k - $70k
Yutka Fence is seeking a Customer Operations Lead in Kenosha, Wisconsin, to manage the entire customer workflow from first contact to final invoice. This role involves leading a team, ensuring timely communication with customers, and improving operational systems. Candidates...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead. Be the first to apply!
Related searches
- work from home customer Pleasant Prairie, WI
- customer satisfaction Pleasant Prairie, WI
- customer engineer Pleasant Prairie, WI
- customer Pleasant Prairie, WI
- customer marketing Pleasant Prairie, WI
- customer retention Pleasant Prairie, WI
- customer service overnight Pleasant Prairie, WI
- automotive customer service Pleasant Prairie, WI
- customer service supervisor Pleasant Prairie, WI
- part-time customer service security Pleasant Prairie, WI