IT Service Leader - Enterprise Desk Manager (Onsite DC)
GovCIO
GovCIO is seeking an experienced Service Area Manager (SAM) in Washington, DC, to lead Customer Service Center operations for a major federal client. The SAM will deliver exceptional IT support and ensure all services meet contractual SLAs. Applicants should have over 10 years of IT service experience, leadership skills, and a Bachelor’s degree in Computer Science or related fields. Knowledge of SLAs and service management tools like ServiceNow is essential. #J-18808-Ljbffr GovCIO
Vacancy posted 4 days ago
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