Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Help Desk Manager IT Service & Performance Lead

Integral Services Company

Integral is seeking a Help Desk Manager in Tysons, Virginia, responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). The role requires managing staff, implementing IT capacity management, and analyzing performance data. A Bachelor's degree and ITIL v4 certification along with Secret Clearance are required. Benefits include medical, dental, vision insurance, and professional training reimbursement. #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Help Desk Manager IT Service & Performance Lead in Falls Church, VA vacancy
  •  ...Integral Consulting Services in Tysons, Virginia, is seeking a Help Desk Manager to oversee operations and ensure customer satisfaction...  ...will have at least 5 years of IT support experience and 2 years...  ...service desk staff, monitoring performance metrics, and implementing... 
    Suggested

    Integral Consulting Services

    Falls Church, VA
    2 days ago
  • GovCIO is seeking an experienced Service Area Manager (SAM) in Washington, DC, to lead Customer Service Center operations for a major federal client. The SAM will deliver exceptional IT support and ensure all services meet contractual SLAs. Applicants should have over... 
    Suggested

    GovCIO

    Washington DC
    3 days ago
  •  ...A woman-owned small business is seeking a Sales/Account Manager to generate leads and manage clients for IT Staffing and Managed Services. This role focuses on meeting and exceeding sales targets while developing strategic account plans to maximize revenue. Ideal candidates... 
    Suggested
    Immediate start

    Comtech LLC

    Reston, VA
    3 days ago
  • $92.3k - $166.85k

     ...an experienced Senior Service Manager Lead to support the delivery...  ...improvement—helping ensure capabilities are...  ...and delivered to agreed performance and quality standards....  ...years of experience in IT service management, with...  ...technical support or service desk teams. Experience... 
    Suggested
    Local area
    Immediate start

    Via Logic LLC

    Alexandria, VA
    3 days ago
  • GST, Inc is seeking a Federal Business Development Manager located in Washington, D.C., to drive new business in the federal market...  ...of experience in federal sales and a strong knowledge of IT and managed services solutions. The position also includes benefits like medical... 
    Suggested

    GST, Inc

    Washington DC
    5 days ago
  • $92.3k - $166.85k

     ...an experienced Senior Service Manager Lead to support the delivery...  ...improvement—helping ensure capabilities are...  ...and delivered to agreed performance and quality standards....  ...years of experience in IT service management, with...  ...technical support or service desk teams. Experience... 
    Local area
    Immediate start

    Via Logic LLC

    Alexandria, VA
    5 days ago
  •  ...are seeking a Knowledge Manager for the CSES contract. The Knowledge Manager leads knowledge management...  ...enterprise knowledge for IT services in a cross‑functional environment...  ...Coordinate with ITSC, desk‑side, incident/problem,...  ...to successfully perform the essential functions... 
    Full time
    Contract work
    Temporary work
    Work at office
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Washington DC
    3 days ago
  • Clark Construction Group, LLC in McLean, VA is seeking a hands-on Service Desk Manager. This role will lead the end-user services team, managing IT support operations and ensuring smooth service delivery. The ideal candidate will have a Bachelor's degree, significant experience... 

    Clark Construction Group, LLC

    Mc Lean, VA
    3 days ago
  • $90k - $100k

     ...niche permanent placement firm focused exclusively on the IT Cloud and Managed Service Provider industry. That niche focus (go niche or go home!)...  ...candidates, manage feedback, guide the interview process, and help close placements. In plain English: you are given a client... 
    Base plus commission
    Permanent employment
    Temporary work

    Bowman Williams

    Washington DC
    3 days ago
  • $130k - $200k

     ...A leading IT Solutions Provider in Washington D.C. is seeking an experienced Program Manager. This role involves overseeing IT support services, ensuring high customer satisfaction, and managing a team of over 50 IT professionals. Candidates should possess 10+ years in... 

    ActioNet

    Washington DC
    3 days ago
  • Clark Construction is seeking a hands‑on Service Desk Manager to lead and grow our end‑user services...  ...as the first line of defense for all IT support, owning the full intake experience...  ...desk operations, including SLA performance, ticket queue management, and escalation... 
    Full time
    Work at office
    Local area
    Remote work
    Weekend work

    Clark Construction Group, LLC

    Mc Lean, VA
    4 days ago
  •  ...ApplyLogic is a fast-paced Service-Disabled Veteran-...  ...talented Program Manager to join our team...  ...leadership for IT Service Desk operations in a...  ...technical teams, and help ensure secure,...  ...Responsibilities Lead IT Service Desk operations...  ...service delivery performance, SLA compliance,... 
    Temporary work
    For subcontractor
    Remote work

    ApplyLogic Consulting Group

    Vienna, VA
    3 days ago
  •  ...Islamic Relief USA is seeking an IT Manager to lead all aspects of IT functions, including strategy, cyber security, and project management. The ideal candidate will have extensive experience in technology management and a strong commitment to organization values. The... 

    Ummahjobs

    Alexandria, VA
    2 days ago
  • Peraton is looking for an experienced Service Desk Manager in Washington, DC, to oversee IT support operations. This role involves managing a team to deliver exceptional customer service to over 4,000 users, ensuring effective communication and operational excellence within... 

    Peraton

    Washington DC
    2 days ago
  •  ...A leading technology service provider is looking for a Project Manager to oversee the ITACS support contract at BUMED Headquarters in Falls Church, VA. The role involves...  ...'s degree in a related field and significant IT project management experience. PMP certification... 
    Contract work

    CORTEK Inc

    Falls Church, VA
    3 days ago
  •  ...A leading IT services provider in Virginia is seeking an experienced Program Manager to oversee the Tier 1 and Tier 2 IT services. Responsibilities include ensuring compliance, managing teams, and leading performance oversights. The role requires extensive management... 

    Leader Communications

    Alexandria, VA
    3 days ago
  •  ...Director of National Intelligence in McLean, Virginia is seeking a skilled IT Manager to oversee the Information Technology Team responsible for maintaining critical systems and support services. You will coordinate with vendors and internal teams to ensure IT reliability... 
    Work at office

    Office of the Director of National Intelligence

    Mc Lean, VA
    3 days ago
  • Hilton is looking for an experienced professional to lead and manage complex global projects in McLean, Virginia. The successful candidate will...  ...minimum of 7 years in project management roles and a focus on IT projects preferred, this position offers an exciting... 

    Hilton

    Mc Lean, VA
    4 days ago
  • $99k - $225k

    Booz Allen Hamilton is seeking an experienced IT Program Manager to design, implement, and maintain strategic IT programs in support of DoW clients. The ideal candidate should have at least 10 years of experience and a Top Secret clearance. The role involves mentoring... 

    Booz Allen Hamilton

    Alexandria, VA
    3 days ago
  • $95k - $98k

     ...Akima is looking for an IT Asset Management Administrator to support IT across all DoD OIG networks. This role includes managing the lifecycle of IT assets, ensuring compliance with licensing agreements, and supporting audits. The successful candidate will need an active... 

    Akima

    Alexandria, VA
    3 days ago
  •  ...Qualifications We are seeking an IT Service Center (ITSC) Manager for the CSES contract. The ITSC...  ...operation of the 24x7x365 DOS service desk/help desk. This role leads high-volume contact handling,...  ...requirements. Lead service desk performance management for volume,... 
    Contract work
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Washington DC
    3 days ago
  • $165k - $225k

     ...Information Technology, the Manager of IT Operations is a senior...  ..., ensuring that IT services consistently meet the...  ..., security, and performance. This role provides management...  ...of the Service Desk, training programs, and...  ...and practice groups. Lead and govern incident, problem... 
    Full time
    Contract work
    Temporary work
    Work at office
    Remote work
    Flexible hours
    3 days per week

    Axinn, Veltrop & Harkrider

    Washington DC
    3 days ago
  •  ...be doing: The CI Operational IT Manager shall assist EMO with enterprise...  ...and deconfliction, and performance assessment. Key responsibilities...  ...analysis and production, functional services and/or mission support....  ...competitive benefits to help you at every stage of your personal... 
    For contractors
    Flexible hours

    JASINT Consulting and Technologies, LLC

    Alexandria, VA
    3 days ago
  • $104k - $156k

     ...Grant Thornton is seeking an IT Category Manager to lead sourcing and procurement strategies for IT services. This role requires a minimum of 8 years of experience in technology-based strategic sourcing, with proven skills in contract negotiation. The successful candidate... 
    Contract work

    Grant Thornton

    Arlington, VA
    3 days ago
  • Grundfos is seeking a Key Account Manager to enhance strategic customer relationships and grow the IT cooling market. In this role, you will develop and manage key accounts, ensuring the maximization of Grundfos solutions. The ideal candidate will have significant experience... 
    Remote job

    Grundfos

    Arlington, VA
    3 days ago
  •  ...Position Title: Senior Associate, IT Service Desk Coordinator Position Type...  ...across the organization by managing shift coverage, balancing...  ...for P1/P2 playbooks. Perform QA checks (ticket hygiene, first...  ...Corus Code of Conduct helping to prevent any type of abuse... 
    Full time
    Work at office
    Local area
    Remote work
    Shift work
    Weekend work
    Afternoon shift
    2 days per week

    Corus International

    Washington DC
    14 days ago
  • $120k - $150k

     ...3 LLC is looking for a Remote Controller to lead financial operations and accounting teams while supporting a growing IT services organization. The role demands over 7 years...  ...ERP systems like Unanet, and the ability to manage both domestic and offshore teams. Responsibilities... 
    Remote work

    R3

    Alexandria, VA
    3 days ago
  • A Service-Disabled Veteran-Owned Small Business in Alexandria, Virginia, is seeking a Service Desk Manager. The role involves managing complex IT contracts and overseeing teams engaged in technical duties. Applicants must have ITIL Certification and five years of leadership... 

    Medium

    Alexandria, VA
    3 days ago
  •  ...JASINT Consulting and Technologies, LLC seeks a CI Operational IT Manager in Alexandria, Virginia. This role requires an active TS/SCI clearance and involves supporting CI functional management with enterprise-level IT solutions. Responsibilities include managing IT requirements... 

    JASINT Consulting and Technologies, LLC

    Alexandria, VA
    4 days ago
  • A leading IT services provider is seeking a Desktop Support Manager in Washington, D.C. This role will oversee IT support operations for a university campus and an affiliated hospital. Responsibilities include leading a Desktop Support team, managing endpoint lifecycle... 

    Insight Global

    Washington DC
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk Manager IT Service & Performance Lead. Be the first to apply!