Manager, Technical Program Management - Content & Business Products

Manager, Technical Program Management - Content & Business Products

Los Gatos, California, United States of America Los Angeles, California, United States of America

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.

CBP: Powering the Content Lifecycle

The Content & Business Products (CBP) organization is the architectural backbone of our global mission. By engineering sophisticated products that streamline everything from creative inception and fiscal strategy to worldwide promotion, CBP serves as the primary engine for the "pitch to play" journey. We deliver high-stakes enterprise solutions that catalyze the success of our Finance, Talent, Legal, and Customer Support divisions.

This leadership position bridges two critical technological pillars. Content Infrastructure & Solutions (CIS) develops the bedrock platformsincluding metadata frameworks, rights management, and financial modelingnecessary for scaling our business from the initial greenlight to global audience delivery. Simultaneously, Ntech (Netflix Technology Services) redefines the modern workplace to amplify human ingenuity. The Ntech Engineering & Reliability suite encompasses WASE, Systems Engineering, and the Business Systems Engineering units, alongside the Customer Success and Talent Tech platforms. Furthermore, the Finance & Legal Engineering teams within Ntech architect the foundational systems for our financial workflows, legal operations, Ads integration, and the Netflix House initiative.

Key Responsibilities

• Cultivate and expand a world-class TPM organization within CIS and Ntech, championing a high-performance culture rooted in technical excellence and extreme ownership.
• Synthesize complex technical and business strategies to prioritize and sequence high-impact initiatives across the ecosystem.
• Orchestrate the end-to-end delivery of transformative, multi-quarter programs involving content infrastructure, GenAI tooling, and enterprise-wide business transformations.
• Manage critical, cross-functional integrations like Ads billing and Netflix House, ensuring success against aggressive timelines across diverse engineering units.
• Inform architectural decisions with a focus on risk mitigation and incremental delivery, providing a protective buffer for engineering teams.
• Develop rigorous program management frameworks and KPIs to institutionalize high-quality, metrics-driven execution.
• Collaborate with Engineering and Product leadership to synchronize roadmaps and facilitate pivotal decision-making with stakeholders.
• Build and sustain trusted partnerships across a multifaceted landscape of internal stakeholders.
• Negotiate with enterprise vendors to ensure their product trajectories meet the specific needs of Netflix.
• Proactively address enterprise-level risks, including compliance and operational continuity, making strategic tradeoffs to protect the business.
• Establish and refine the operational heartbeat of the engineering organization, focusing on planning, synchronization, and iterative improvement.

Qualifications

• Decade-plus of leadership in technical program management or engineering, demonstrating significant cross-functional influence.
• Proven track record (3+ years) of managing TPM teams and developing top-tier talent within high-performing orgs.
• History of driving massive enterprise programs in content, finance, or data systems with measurable regulatory or revenue impact.
• Fluency in enterprise SaaS landscapes and the nuances of operating within complex regulatory environments.
• Familiarity with cutting-edge technologies, including GenAI, AI/ML, and modern workplace productivity platforms.
• Capability to engage deeply with engineers, providing credible guidance on everything from system design to delivery strategy.
• Exceptional communication skills and a demonstrated ability to foster cross-group collaboration.
• Adept at navigating ambiguity and building consensus through influence in a decentralized, autonomous environment.

The Ideal Candidate

• A self-driven leader who thrives on bringing structure and clarity to nebulous, high-stakes challenges.
• A champion of the Netflix culture who embodies our values in every interaction.
• Possesses a natural instinct for shielding engineering teams from noise, favoring iterative value over monolithic risk.
• Deep domain expertise in content and enterprise infrastructure, particularly where GenAI and financial platforms intersect.
• Experience spearheading modernization efforts that fundamentally redefine organizational workflows.
• A visionary professional eager to leave a lasting mark in a high-impact leadership role.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $380,000.00 - $570,000.00.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.