Operations Data Analyst

Operations Data Analyst – United States Pax8 is hiring an Operations Data Analyst in the United States to help shape smarter business decisions through trusted data, actionable insights, and modern AI-enabled analytics. Turn Data Into Business Impact This is an exciting opportunity to join a growing Business Intelligence function supporting our Professional Services and Academy teams. You'll inherit a landscape that's ready for improvement, optimization, and innovation—giving you the chance to make a lasting impact from day one. We're looking for someone who enjoys getting under the hood of existing reporting, improving what already exists, and building scalable analytics solutions that help leaders make better decisions. As AI continues to accelerate how businesses operate, you'll have the opportunity to combine traditional analytics expertise with modern tools and automation to drive meaningful outcomes. Why Pax8? At Pax8, we're building the managed intelligence marketplace of the future. As our business continues to evolve, data is becoming increasingly central to how we serve partners, improve operations, and unlock growth opportunities. Learn More About Our Journey You'll join a collaborative, supportive team that works closely with business leaders across multiple departments while helping modernize the analytics capabilities that power decision-making across the business. What You'll Be Doing Transforming complex business questions into clear, actionable insights. Designing and enhancing dashboards, reports, semantic models, and data products that support both operational and strategic decisions. Monitoring key business metrics, identifying trends, uncovering opportunities, and helping stakeholders make data-driven decisions faster. Improving existing reporting solutions, simplifying business logic, and reducing complexity across analytics assets. Building scalable reporting and data solutions that can grow alongside the business. Partnering with leaders and stakeholders across departments to understand challenges and create valuable analytical solutions. Conducting investigative analysis and root‑cause assessments to uncover drivers behind business performance. Supporting modern analytics practices, governance standards, deployment processes, documentation, and quality assurance activities. Leveraging AI-enabled tools to improve efficiency, documentation, testing, and analytics workflows while maintaining accountability for outcomes. The Impact You'll Make Your work will directly influence how leaders understand performance, priorities initiatives, and make decisions. You'll help create a healthier, more scalable analytics environment while enabling operational teams to move faster with greater confidence. Success in this role means delivering trusted insights, improving reporting quality, and becoming a valued partner to stakeholders across the business. You’ll Be a Great Fit If You... Have substantial experience working in data analytics, business intelligence, reporting, or a similar analytical environment. Enjoy balancing enhancement work with new solution development. Are highly proficient in SQL and comfortable working with cloud‑based data platforms such as Amazon Redshift. Have extensive experience building data visualisations, dashboards, semantic models, and reporting solutions using Power BI. Understand dimensional modelling concepts and are comfortable designing scalable data structures. Can confidently connect business challenges with analytical solutions. Enjoy identifying trends, investigating root causes, and translating findings into meaningful recommendations. Are comfortable presenting insights to both technical and non‑technical audiences. Can manage multiple priorities while maintaining strong stakeholder relationships. Embrace AI‑enabled tools as part of a modern analytics workflow. Enjoy working independently while collaborating effectively with cross‑functional teams. Hold a degree in a relevant analytical, business, technical, or quantitative discipline, or equivalent professional experience. Professional certifications relating to Power BI, analytics, cloud technologies, or AI are welcomed but not essential. Trust and Hiring At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you. We also use thoughtfully applied AI‑enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process. Inclusivity We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States. Salary & Benefits Compensation Qualified candidates can expect a compensation range of $67,270 to $96,100 or more depending on experience. At Pax8 We Believe That Your Total Rewards Should Include a Benefits Package That Shows How Much We Value Our Greatest Assets. All FTE Pax8 People Enjoy The Following Benefits: Non-Commissioned Bonus Plans or Variable Commission 401(k) plan with employer match Medical, Dental & Vision Insurance Employee Assistance Program Employer Paid Short & Long Term Disability, Life and AD&D Insurance Flexible, Open Vacation Paid Sick Time Off Extended Leave for Life events RTD Eco Pass (For local Colorado Employees) Career Development Programs Stock Option Eligibility Employee-led Resource Groups Growth & Development There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, born in the cloud mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level. About Pax8 Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast‐growing, dynamic, and high‐energy organisation with a start‑up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it IS business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. Background Checks As part of our hiring process, we are required to undertake pre‑employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third‑party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. Equal Opportunities Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: Pax8 is an EEOC Employer. Job Applicant Privacy Notice #J-18808-Ljbffr Pax8