Clinical Scheduler - Baden

Concordia Visiting Nurses Baden — 1525 Beaver Rd, Baden, Pennsylvania, United States of America Position Summary The Scheduling Assistant is responsible for assisting the Scheduling Supervisor in the daily operations of the agency’s on‑going scheduling functions. Qualifications Computer skills: Microsoft Word and Excel Excellent organizational skills with attention to detail Good communication and interpersonal skills Ability to prioritize and organize daily workload High School education required Duties and Responsibilities Creates yearly model calendars for staff in the computer. Verifies schedules provided by clinicians with computer‑generated schedules and makes changes accordingly. Verifies and changes recent visits to ensure staff does not overlook patient recertification. Ensures frequencies written by clinicians match visit patterns; contacts clinicians when corrections need to occur. Reassigns patients to covering clinicians during periods of vacations and other absences. Edits visits when computer glitches occur. Schedules Telehealth installations and removals. Handles general inquiries from staff and patients, whether received by telephone, e‑mail, or in person. Identifies problems/concerns with patients and staff and reports them appropriately. Communicates all changes in the daily schedule to the appropriate supervisor and/or staff member. Communications Obtains and delivers information to others by computer, phone, fax, written reports, letters and in person. Interacts with field staff, patients, families, physicians, other health disciplines, agencies, insurance companies, hospitals, labs, employers, government agencies and representatives as necessary. Professional Standards Maintains a professional standard of conduct projecting a positive image of the agency at all times. Complies with risk management practices. Maintains confidentiality of patient/staff information. Benefits 403(b) Retirement Plan Paid Life Insurance Policy Direct Deposit Tuition Reimbursement Program Vacation/PTO Paid Holidays Competitive Wages Referral Program Seniority/Appreciation Bonuses Voluntary Benefits Employee Assistance Program EOE #J-18808-Ljbffr Concordia Lutheran Ministries