NRO Assistant General Manager

Job Description

The Growth Assistant Restaurant Leader is an Assistant Restaurant Leader with Raising Cane's that is also responsible for supporting new restaurant openings (NRO) by providing oversight of the training team and supporting their development. The Assistant Growth Restaurant Leader is also responsible for training the hourly restaurant managers and Assistant Restaurant Leaders while deployed. This role will be tasked with supporting the day-to-day operations of the restaurant before and after opening, and upholding Raising Cane's standards and culture in all areas of restaurant operations. The Growth Assistant Restaurant Leader will lead NRO when needed.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities:

• Leads the training team and oversees trainer development
• Leads the new restaurant setup and organization and ensures full and accurate completion
• Enforces Raising Cane's policies and standards
• Executes shift management meeting Raising Cane's operations and safety standards
• Performs restaurant performance standards observation walks and uses tools to document results and take corrective action when needed
• Supports in strategy planning and execution in all areas of operations
• Completes other duties as assigned

Qualifications

Requirements for Success:

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, create plans and convert plans into action to solve problems
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• 3+ years of restaurant or retail management experience
• Advanced knowledge of labor laws, staffing, scheduling, people and cost management
• New restaurant opening experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver's license

Additional Information

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.