Senior Strategic Program Manager

Senior Strategic Program ManagerRithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.OverviewRithum is an AI-first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create scalable patterns that improve execution and business outcomes.ResponsibilitiesStrategic Program LeadershipLead execution and coordination of complex strategic initiatives, including M&A integration activities, AI transformation programs, and enterprise operational prioritiesPartner closely with executive leadership to translate strategic priorities into actionable plans, timelines, milestones, and governance structuresDrive accountability across cross-functional stakeholders to ensure initiatives remain aligned to business objectives and execution commitmentsIdentify dependencies, risks, resource constraints, and escalation points across multiple concurrent initiativesSupport strategic planning, prioritization, and operational alignment activities tied to corporate objectives and organizational transformation effortsCorporate Development & Transformation SupportCoordinate integration workstreams across functional areas to support acquisition onboarding, operational alignment, and post-merger executionMonitor integration milestones, issue resolution, organizational dependencies, and readiness activities across acquired entities and strategic initiativesSupport due diligence, operational assessments, integration planning, and transformation readiness activities as neededAssist with organizational change management and communication efforts tied to strategic transformation initiativesSupport operational optimization and continuous improvement initiatives that improve scalability and organizational effectivenessExecutive Operations & Business ManagementSupport executive leadership in managing strategic priorities, operating rhythms, leadership meetings, action tracking, and cross-functional follow-throughPrepare executive-level presentations, dashboards, status updates, business reviews, and strategic communications for leadership audiencesDevelop scalable reporting frameworks, KPI tracking, and executive visibility mechanisms to improve decision-making and organizational alignmentFacilitate planning processes, prioritization discussions, governance reviews, and operational cadences across stakeholder groupsAI-First Operations & Process OptimizationLeverage AI-enabled tools, automation, and scalable workflows to improve program execution, reporting, operational efficiency, and decision-makingIdentify opportunities to streamline manual processes and create repeatable operating mechanisms across strategic initiativesPartner with teams to improve adoption of AI-first ways of working and operational best practicesUtilize analytics, reporting, and AI-assisted insights to support executive recommendations and business decisionsQualificationsMinimum Qualifications8+ years of experience in program management, strategic operations, business operations, consulting, corporate strategy, corporate development, PMO, or related functions with 5+ years in a SaaS company or technical e-commerce roleProven experience leading complex cross-functional initiatives with significant organizational visibility and executive stakeholder engagementExperience supporting corporate development initiatives, organizational transformation programs, or enterprise strategic initiativesStrong project and program management skills with demonstrated ability to manage multiple priorities simultaneously in fast-paced environmentsDemonstrated hands-on experience and AI fluency including Claude Chat, Cowork or Code to improve operational effectiveness and decision-making in a business environmentStrong analytical, organizational, and problem-solving capabilities with attention to detail and operational rigorExperience building executive-level presentations, dashboards, reporting frameworks, and strategic business updatesExceptional communication, facilitation, and stakeholder management skills with the ability to influence across functions and leadership levelsStrong proficiency with project management and collaboration tools such as Jira, Asana, Monday.com, Smartsheet, or similar platformsAbility to work standard business hours (8am – 5pm) either East Coast or Central TimePreferred QualificationsBachelor's degree in Business, Finance, Operations, Management, or related field; MBA or advanced degree preferredPMP or similar project/program management certificationExperience supporting executive leadership within fast-paced, high-growth technology organizationsExperience within e-commerce, retail technology, marketplace, SaaS, or commerce enablement industriesExperience supporting board-level reporting, strategic planning, investor-related operational initiatives, or executive business operationsPrior experience within consulting, strategy, corporate development, business transformation, or operational excellence environmentsTravel Required: Up to 10%Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.What it's like to work at RithumWhen you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.At Rithum you will:Partner with the leading brands and retailers.Connect with passionate professionals who will help support your goals.Participate in an inclusive, welcoming work atmosphere.Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.Receive industry-competitive compensation and total rewards benefits.We believe in transparency and fairness in our compensation practices.For this position, the expected base pay range is: $145,000-$195,000 per year.This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience. In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.For this position, the expected discretionary bonus is 12% of the annual base salary.BenefitsMedical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1A 6% 401(k) matchCompetitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days12 weeks primary caregiver leave & 4 weeks secondary caregiver leaveAccident, critical illness, and hospital indemnity insurancePet insuranceLegal assistance and identity theft insurance plansLife insurance 2x salaryAccess to the Calm app and the Employee Assistance Program$65/month Remote work stipend for internetCulture and team-building activitiesTuition assistanceCareer development opportunitiesCharitable contribution match up to $250 per yearRithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment