Emergency Veterinary Technician - Shift Coordinator

Position at PETS Referral Center Emergency Veterinary Technician – Shift Coordinator Veterinary Technician (RVT) / Experienced Veterinary Assistant Sign on Bonus: Up to $2,500 to qualified candidate. Shift Differentials: Weekend differential $2.00/hr, overnight differential $4.00/hr. Why PETS Referral Center? We are a growing Specialty and Emergency Veterinary Hospital located in Berkeley. PETS is a talented and collaborative team who enjoys working together to provide excellent patient care and client service. We have a long history of providing excellent service to our community. Description Seeking a compassionate, skilled, upbeat Veterinary Technician (RVT) or Experienced Veterinary Assistant to join our tight‑knit team as an ER Shift Coordinator. The role includes a sign‑on bonus of up to $2,500 to qualified candidates and weekend and overnight shift differentials. Who are we looking for? Please have a positive personality, be capable of effective communication, enjoy working in a fast‑paced team environment, multi‑task like a pro, and have a well‑rounded skill set and solid knowledge base. As we are a 24‑hour emergency hospital, please be willing to work outside of the boring 9 am‑5 pm weekday schedule. Job Summary Responsible for overseeing ER technicians and support staff on their assigned shifts. They are expected to lead, manage, and hold all staff that report to them accountable. Essential Duties and Responsibilities Manage flow of shift by properly assigning shifts based on technician skill and caseload. Ensure follow through by technicians on all cases and patient care. Facilitate customer service, technician and doctor communication to ensure accurate and efficient completion of cases. Oversee all aspects of medical care, including staff adherence to nursing protocols, anesthetic, surgical, safety, laboratory, radiology procedures, and infectious disease control. Assist in resolving client questions and concerns per PETS policy. Supervise daily tasks to ensure fair work distributions and completion of daily duties, including client service, patient care, and housekeeping. Oversee, lead, and mentor the emergency paraprofessional staff in a positive manner. Partner with ER floor manager/Hospital Manager to provide cohesive and collaborative leadership to their shifts. Take an active role in training and teaching team members on the floor. Assist in solving client problems/concerns. Set and model the standard for performance, professionalism, patient care and client service at all times while on shift. Assist the management team with team member evaluations, feedback, and counseling/coaching when needed. Regularly attend and actively participate in shift coordinator meetings. Actively seek out and participate in CE (continuing education) and learning opportunities. Other duties as assigned. Qualifications Minimum 3 years of experience as a veterinary technician in a leadership role. Minimum 1 year of surgical anesthesia experience. Strong people skills, including leadership, problem solving and communication. Must be able to physically work the duties of a veterinary technician at any given time. Competencies Emotionally and mentally mature, able to engender trust, always ready to listen, and can accept constructive criticism. Skilled in building strong relationships with team members, promoting teamwork, resolving conflicts, and encouraging professional development. Maintain a high degree of professionalism at all times when on premises and/or acting as a representative of PETS Referral Center. Organized, motivated, committed, and self‑directed. Has a positive attitude about the hospital and the services provided. Ability to communicate: express thoughts and ideas competently. Able to quickly grasp relevant concepts regarding duties and responsibilities. Has dependable job attendance and punctuality. Benefits Competitive salary up to $40 an hour. 4/10 alternative work week schedule. Shift differentials for weekends $2.00/hr, overnights $4.00/hr. Short Term Disability paid for by employer. Complimentary Life Insurance $25,000; options to purchase additional voluntary benefits for self or family. Company Sponsored Employee Assistance Program (Headspace). 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment. Kaiser/UMR Insurance Plans with multiple options. Flexible Spending Account or Health Savings Account options. United Healthcare Dental Insurance; includes a 100% paid premium option for team members. United Healthcare Vision Insurance options. Long Term Disability option. Progyny-Fertility and Family Building Support (up to $10,000). Team Member Discounts for Pet Care. Paid time off – inclusive of sick, personal, and vacation. LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled). Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled). Referral Bonus Program. DailyPay on Demand. United Veterinary Care (UVC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. UVC is an Equal Opportunity Employer. Job Types: Full‑time Pay: Up to $40 an hour #J-18808-Ljbffr