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Dental Patient Care & Financial Coordinator (Front Desk)

James Lin, DMD, Inc.

Cheerful Patient Care & Financial Coordinator. Looking for a Long-term team member (3+ years). Fee-for-Service Cosmetic, Implant, General Dentistry Private Practice. Full Time (M-Th 830-5:30). ARE YOU LOOKING FOR A GREAT WORK ENVIRONMENT? We take Fridays off. We offer training & mentorship, and a clear path to Earn more and Grow your Career. We enjoy working hard and producing real results to improve patient service. We have well organized systems: to make sure our patients get the best experience possible. ARE YOU LOOKING FOR A GOOD TEAM CULTURE? We have a very stable, fun, and small supportive team of 5-6 individuals. No office drama and toxic coworkers here. Feel valued, respected, and have your contributions shape the office and patient care. WE ARE CLEAR ON OUR MISSION: Deliver customized comprehensive care while providing customer service that exceeds patient expectations. WHAT WE OFFER: Coaching, mentorship, and support from the team and Dr to ensure your success. Opportunities for personal and professional growth and development. State-of-the-art technology and facility. A highly professional, reputable, and patient-focused team. Competitive pay with benefits AND profit sharing/bonus: Health insurance benefits. sick time/PTO/holiday pay. Retirement savings plan. in office dental care, employee discount. Continuing Education and training. WHO WE ARE LOOKING FOR: 2+ yrs working in excellent customer service with leadership roles AND are. Professional. Relationship-driven. Punctual. Comfort Conscientious. Growth-minded. YOUR ROLE: Exemplary presence at the front desk. First impressions matter. Efficient and accurate Patient scheduling. Stellar Communication/Triaging in person, phone calls, texts. Interpreting Account Ledgers for balances, credits, EOBs. Collecting payment and Asking for Reviews. Explaining insurance, copays. Presenting and closing treatment plans. OSHA/HIPAA compliance officer. Administrative duties. Cross-trained in insurance billing/AR, implementing and analyzing metrics, marketing/business development, etc. Ready to Join? If you love providing excellent customer service, we'd love to hear from you. #J-18808-Ljbffr

Vacancy posted 2 days ago
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