Maintenance Manager

Job Description

Job Description

Job Summary Under the Supervision of the Community Manager, the Maintenance Manager is responsible to maintain the overall appearance and maintenance needs of the community. Responsibilities include curb appeal; supervise the maintenance staff; coordinate make-readies and move ins/move out schedules; perform general maintenance repairs; conduct preventative maintenance and oversee the construction/rehabilitation needs of the apartment community. The Maintenance Manager will collaborate with the Community Manager for the overall property to assist the leasing staff in achieving the overall occupancy goals, and for assisting in resident retention by providing a quality living experience for the residents.

 

Essential Functions This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

 

• Direct and supervise the daily activities of the property’s maintenance team. Apply SoCal Management's policies and procedures to all maintenance operations of the community.
• Prioritize work assignments and evaluate job performance of maintenance associates. Ensure all work is completed according to SoCal Management standards.
• Collaborate with the Community Manager to coordinate the move-in schedule and ensure the timeliness and effective completion of all repairs in preparation for all new residents. Non-renovated unit turns need to be completed in 5 days and renovated unit turns completed in 30 days. All turns need to be tracked in Yardi.
• Perform, schedule, and supervise maintenance repairs throughout the property including the common area amenities, resident occupied units, and vacant units in preparation for new resident move-ins.
• Work with vendors to coordinate repairs. Ensure quality work is completed.
• Assist Community Manager in obtaining proposals from vendors as needed.
• Manage open service requests through Yardi. Work orders need to be completed in 24-48 hours.
• Communicates with the Community Manager regarding the status of work and any potential issues, reporting anything that may be a potential liability.
• Budget and maintain an up-to-date supply inventory on all equipment, tools, and supplies for the property.
• Schedule, monitor and conduct preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, dry wall, exterior structural and appliances.
• Performs common area painting.
• Conducts monthly lighting inspections and replacements of lights where needed.
• Completes monthly and annual inspections on time. Follow up on any issues needing improvement.
• Keep work areas, maintenance shops, storage areas, equipment clean, and well organized.
• Consistently maintains a clean and attractive environment around the leasing office, clubhouse, pool, and all common areas.
• Picks up trash on the property and in common areas, which includes but is not limited to, driveways, parking lots, curbs, trash receptacles areas, exterior hallways, breezeways, laundry rooms, mailrooms, and any other public areas.
• Walks the property several times a day and picks up new debris, including pet waste. Ensures pet stations are stocked and emptied at all times.
• Maintains the property’s flowerbeds, plants, and grass area, including pool cleaning or routine pool maintenance (including pool furniture).
• Maintains clean laundry rooms, mailrooms, doors, and light fixtures throughout property, as directed.
• Ensure policies and procedures as well as safety and compliance expectations are met.
• Reports to Community Manager any inoperable vehicles on property, leaks, mold, injury, criminal activity and ensures incident report is submitted immediately.
• Provide safety training and instruction for newly hired maintenance associates.
• Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with company safety policies.
• Respond promptly to resident complaints, concerns and requests.
• Provide input to the Community Manager for performance reviews for community maintenance associates.
• Comply with SoCal Management career apparel requirements and require compliance of maintenance associates.

 

Supervisory Skills and Responsibilities:

• Creates a productive and inclusive work environment where the team is excited. Makes evident importance of each role with the team. Prioritizes team tasks appropriately. Makes tough decisions and handles issues effectively.
• Encourages creative problem solving. Identifies strengths of each team member and actively generates and supports individual career development and acknowledges individual and team accomplishments.
• Ability to carry out supervisory responsibilities in accordance with the Company’s policies and applicable laws.
• Ability to conduct annual performance reviews to provide feedback, recognize quality performance, and set expectations with employees.

 

Other Responsibilities