Commercial Roofing Service Manager

Service Manager

Responsible for providing leadership and developing the career of our field employees and the promotion of our core values: honesty, safety, quality, and teamwork. The Service Manager leads the local branch operation, is responsible for selling work, strives to grow operations, and maintains a positive customer base and experience. The Service Manager is also responsible for general construction management duties — estimation, project management of service jobs, scheduling, paperwork, and communication — and manages every one of their jobs from receipt of the purchase order through final completion and billing.

Teamcraft Service Managers should strive to adhere to all OSHA and Teamcraft Safety Demands and Expectations.

Teamcraft Service Managers need to provide to their employees all of the necessary safety items and direction to complete their daily tasks safely and responsibly.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Comply with all Company Roofing Safety Policies
• Evaluating multiple types of both low slope and steep slope roofing
• Diagnosing problems on roofs and providing solutions to the problems
• Manage customer relations and build/maintain a positive customer base Build a customer base and actively sell work
• Hire and train employees; conduct employee evaluations
• Reading drawings and specifications
• Estimating work
• Perform job cost analysis
• Work outdoors in all types of weather
• Climb stairways and ladders; work on potentially unsafe or hazardous roofs and structures
• Work with hazardous materials including solvents, bottled gas, asphalt products and pitch
• Maintain dispatch board in the Company's field management system (e.g., Centerpoint/FCS) and ensure work orders are closed within 30 days of dispatch
• Comply with all weekly reporting requirements
• Approximately 60% statewide travel is required

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• High School Diploma or GED plus five years in a commercial roofing environment.
• Considerable knowledge of various commercial roofing systems, materials, and installation methods.
• Good knowledge of state and local building codes including Uniform Building Code, and electrical and plumbing codes.
• Some knowledge of construction site development; commercial construction, demolition, and remodel procedures.
• Experience determining roof types and estimating materials, hours, and replacement costs for commercial roofing projects
• Experience determining roof types and estimating materials, hours, and replacement costs for commercial roofing projects
• Experience directing large-scale commercial roofing projects and interpreting roofing plans, specifications and standards
• Experience determining roofing product acceptability and developing warranties
• Experience developing and monitoring construction and contract documents
• Valid driver's license.
• Ability to read, analyze, and interpret, in English- safety rules, operating and maintenance instructions, and procedure manuals- and to write routine reports and correspondence
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to compute rate and ratio.
• Strong communication skills; must be comfortable fielding questions daily from clients, employees, and company leadership
• Working knowledge of how roofing systems function and go together
• Strong organizational skills, including an effective personal filing/storage system

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in mathematical or diagram form and deal with abstract and/or concrete variables.

Physical Demands

• Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of personal protective equipment.
• Ability to frequently lift and carry between 15 and 50 pounds.
• Ability to twist, reach, bend, stoop, and squat occasionally.
• Also be able to be on your feet, to load trailers and the movement to and from the trailer and the staging area of our equipment and material.
• Must be able to tilt material or equipment, stack material as needed, and roll on hand truck to a designated area and place on floor, ground, or in trailer without harm to themselves or material or equipment.
• Must be able to lift material and equipment above a person's head to stack.
• Must be physically able to mount and dismount our lifts, trucks, or tractors numerous times throughout the day.
• This includes but is not limited to dismounting and remounting continuously to stack, mark, label and make ready to carry with the lift or hand trucks.
• Ability to push or pull up to 150 pounds, such as a loaded wheel barrel.
• Ability to work on and climb ladders up to 40 feet tall or scaffolding.
• Ability to keep or regain body balance or stay upright when in an unstable position.
• Ability to use a tar pot, torch, wheel barrel, spud bar, shovel, rake, broom, and tar mops on a daily basis.
• Ability to work in a working environment that is loud and noisy.
• Ability to work in an environment with fumes, dust, dirt, smoke, gases, grease and oils and solvents.
• Ability to be aware of surrounding area due to working at high levels and with hot products.
• Manual dexterity to complete projects in a craftsman fashion.
• Knowledge of and ability to follow safety practices and procedures used in working on ladders and roofs.
• Ability to work outside in all weather conditions year round with exposure to excessive heat and cold.

A qualified candidate will be offered a competitive base salary along with the benefits listed below:

• A structured bonus salary plan after a 90-day performance evaluation.
• Health Insurance (Medical, Vision, Dental)
• Company vehicle and gas card
• Company Laptop and smartphone
• Paid vacation, sick leave, and holidays
• 401k
• Optional life insurance

Salary: $80k-$120k, Negotiable with the hiring manager.

All offers will be made on a 90-day trial basis. After 90 days of work, there will be a performance evaluation to determine whether or not you are a good fit for the position.

Support and Resources:

• Interactive web-based training.
• Various training opportunities to advance your career.
• Open access to estimating department.
• The full-time safety department will help monitor safety and provide necessary training.

An Equal Opportunity/Affirmative Action Employer

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