Business Analyst

Job Title: Business Analyst

Duration (Contract): 6 Months

Client Location: Lansing, MI 48933

Location Preference: Hybrid

Job Description:
As a Business Analyst, you will serve as a key liaison between business stakeholders and technology teams, supporting application enhancements, technology modernization initiatives, and public-facing solutions. This role focuses on requirements gathering, process modeling, stakeholder engagement, Agile collaboration, and ensuring successful delivery of business and technology solutions.

Key Responsibilities:

• Act as the primary liaison between business stakeholders and technology teams.

• Facilitate requirements gathering workshops, stakeholder meetings, and discovery sessions.

• Document business, functional, and technical requirements for projects and enhancements.

• Develop process models, workflows, and business process improvement recommendations.

• Create and manage user stories, acceptance criteria, and Agile delivery artifacts.

• Support strategic planning, roadmap development, and stakeholder alignment activities.

• Collaborate with project teams to support application enhancements and technology updates.

• Assist stakeholders in navigating organizational standards, policies, and compliance requirements.

• Participate in Agile ceremonies and support project delivery efforts.

• Build strong relationships with stakeholders while providing exceptional customer service and support.

Required Skills, Experiences, Education, and Competencies:

• Minimum 7 years of experience conducting business process reviews, requirements elicitation, documentation, and process modeling.

• Minimum 5 years of experience developing and managing user stories within Agile development environments.

• Minimum 2 years of experience facilitating discussions with senior leadership to drive strategy, roadmap development, and consensus building.

• Minimum 2 years of experience supporting projects involving public-facing technology solutions.

• Strong expertise in business analysis, stakeholder management, and process improvement methodologies.

• Experience translating business needs into clear, actionable requirements and solution recommendations.

• Strong communication, facilitation, presentation, and interpersonal skills.

• Experience supporting Statements of Work (SOWs), contracts, or work agreements is preferred.

• Experience working within regulated environments and compliance-driven programs is preferred.

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field is preferred.

The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.