Human Resources Partner II

Title :Human Resources Partner II

Department :Human Resources

Reports to : Director of Human Resources


Status : Full-Time, Exempt, Management


Location : Arlington Administration, but at least 50% time spent at agency locations in Los Angeles County

Schedule : Generally, Monday-Friday but some evening and weekend work as needed.

Summary:

The Human Resources Partner (HRP) serves as a consultative resource for Chief Officer(s) (CO) overseeing a function or multiple functions within The People Concern, in order to support operational success. The HRP collaborates with the CO and function leadership/management on Human Resources matters by providing both strategic and technical expertise and advice.


This position reports to the Manager, Human Resources (DIR. OF HR) and is expected to work at least 50% of the time from agency locations in various parts of Los Angeles County. During the coronavirus pandemic, this position works primarily from home and the office.


Essential Duties and Responsibilities:

• Consult with the CO(s), Chief Human Resources Officer (CHRO), and DIR. OF HR to develop and maintain a Human Resources strategy that closely supports the goals of the function and agency, as well as adhering to all applicable agency, federal, state and local laws, regulations, policies and procedures.
• Serve as a visible and engaged partner with the assigned function(s)
  
  
  • Establish and nurture a positive and supportive Human Resources presence within the function(s) and among staff at all levels.
  • Develop and maintain a position of trusted advisor to the CPO(s). Advise the CPO(s) on engagement, retention, learning and employee relations issues as they arise, and identify trends and opportunities for improvement.
  • Work closely with the CO(s), DIR. OF HR and CHRO to communicate trends, strengths, weaknesses, opportunities and threats
  • Address questions or concerns regarding company benefits, policies, practices, and regulations.
• Serve as a knowledgeable, fair and trusted resource for employee relations and performance matters.
  
  • Provide coaching and feedback on how to improve individual performance to employee and management across assigned function(s)
  • Partner with CPO(s) and staff to ensure employee relations issues and problems are addressed before their magnitude necessitates escalation.
  • Conduct confidential HR investigations.
  • Work with DIR. OF HR, CHRO and employment attorneys on and participate in investigations, claims, hearings, depositions and mediations as needed
  • Coordinate and process employee separations, including scheduling and document management as needed.
  • Advise CO(s) and function leaders/management on agency and legal requirements and polices regarding employee separations.
  • Conduct exit interviews and perform qualitative data analysis of turnover, corrective action, and other metrics.
• Administer the LOA programs and policies in accordance with the applicable federal and state employment laws (FMLA, CFRA, PDL, ADA, USERRA, etc.) in collaboration with DIR. OF HR, Human Resources Benefits Team and Manager, Compliance
  
  • Assist function staff with understanding eligibility and requirements for LOAs.
  • Communicate need for and appropriate details of leaves to CO(s) and leadership/management for operational planning.
  • Process all LOA paperwork.
  • Maintain appropriate communications with employees on leave including responding to employee questions through email, phone calls and in-person conversations.
  • Monitor and track leave of absences through internal payroll and timekeeping systems.
  • Produce and manage reporting metrics and analytics for all leave cases.
• Process employee status changes in the HRIS and electronic personnel files system accurately and in a timely fashion.
  • Reconcile/validate data entry to ensure data integrity, and support routine reporting requests.
• Work with CPO(s), hiring managers and Human Resources Recruiting Team to convey function's recruiting needs and participate in recruitment as appropriate.
• Assist Human Resources Benefits Team and function with benefits open enrollment as needed.
• Regularly communicate with DIR. OF HR and CHRO about the state of HR within assigned function(s) and with other HRPs and HR Team to collaborate on common challenges and opportunities.
• With CHRO and DIR. OF HR, develop implementation plans for agency Human Resources programs and effectively communicate to leaders and employees.
• With other HR, Learning, and Strategy and Integration staff, coordinate and facilitate on-boarding, orientation, and training.
• In conjunction with the Human Resources Team and Safety Committee, develop and oversee the ergonomic program.
• Follow and administer policies, procedures, and processes to ensure the organization is in compliance with all applicable laws and regulations.
• Maintain thorough knowledge of current federal, state, and local regulations and requirements regarding benefits, Human Resources, wage and hour, and employment issues.
• Assist and advise all employees in following agency HR policies, procedures, and practices for consistency, fairness, and compliance with local, state, funder, and federal regulations and requirements.

Qualifications:

• Bachelor's degree in human resources, business administration or other related field, or minimum seven (7) years' broad high level Human Resources experience required.
• Strong knowledge and understanding of related state and federal laws and regulations required.
• Leadership and cross-functional facilitation skills necessary.
• Requires flexibility and adaptability to manage multiple projects and relationships, while maintaining focus on critical Human Resources processes.
• 50% travel among Los Angeles area locations.
• Strong customer service orientation required. Must possess a courteous and professional demeanor and exhibit good judgment when assisting/interacting with others.
• Must be able to maintain confidentiality and appropriately handle sensitive information.
• Strong attention to detail required to produce thorough, accurate and high-quality work.
• Able to manage multiple tasks and responsibilities and meet deadlines.
• Excellent written and verbal communication skills
• Proficient in MS Office (Word, Outlook, Excel)
• Bilingual Spanish is a plus.

Work Environment:

• Primarily indoor office and field environment
• Regularly required to sit, stand, bend and occasionally lift or carry up to 15 pounds.
• May necessitate working in busy and loud environments.
• May be exposed to elements like cold, heat, dust, noise, and odor.
• May need to bend, stoop, twist, and sit throughout the day.

EXPECTED BEHAVIORS OF ALL STAFF

1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.


With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.


The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.


Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates