Store Operations & Customer Experience Lead
FedEx Office and Print Services
FedEx Office and Print Services in Cambridge, MA seeks a Store Assistant Manager to lead a store business unit, supervise team members, and oversee production, retail, pickup/delivery, shipping, and quality control processes. You will assist the Store Manager, manage payroll close-out of POS, scheduling, training compliance, and drive a positive customer experience across all store areas. #J-18808-Ljbffr FedEx Office and Print Services
- ...delivering exceptional service to our customers and clients. As a rapidly... ...customer support, sales operations, and business process outsourcing... ...outstanding customer experience and supporting our clients as... ...Community & Customer Experience Lead who will own two closely connected...OperationsRemote workWork from home
- Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure daily operations, and deliver excellent guest experiences. You will coach associates, manage cash processes, and uphold safety and quality standards in a busy retail setting. The role...OperationsNight shiftWeekend work
- ...is seeking a Location Attendant to support daily parking operations and customer interactions at the site. You will help supervise staff, process... ...a high school diploma, at least six months of parking experience, a valid driver's license, and flexibility for second/...OperationsShift workWeekend work
$17.25 - $17.75 per hour
...Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods,... ...—a Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shift$18 - $22 per hour
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically... ...journey. Consider yourself the store's lead ambassador of the brand and point of... ...activities necessary for the efficient operation of the store experience and provide exemplary...OperationsHourly payFull timeContract workFlexible hoursAfternoon shift- ...agency that’s all about the Experience. For us, customer experience is not an add-on... ...voice and purpose. We help leading brands create and deliver... ...tools and services organize, store, and optimize content,... ...customer experience, streamline operations, and achieve business goals...OperationsFull timeLive inWork at officeLocal area
- ...successor to assist the Team Leader in daily operations, driving profitability, labor planning, and regulatory compliance. You will lead and develop Team Members to deliver exceptional customer experiences and uphold store SOPs. The role emphasizes vendor relations, merchandising...OperationsNight shiftWeekend work
- ...for Pets – JOIN OUR TEAM! Assistant Store Manager Customer Experience About Life at PetSmart Our... ...meet business and pet parent needs. Lead and coach associates on proper... ...pet sales and adoptions. Evaluates operations and seeks opportunities to continuously...OperationsWeekly payMinimum wageFull timeLocal areaImmediate startHome officeWeekend workAfternoon shift
- ...sales cycle; prospect new leads, deliver value-based... ...America / Remote Experience selling to top: Retail... ...optimize, and automate operations across demand... ...assortment planning, and store-level execution (such... ...and alignment with the customer C-levels. Sales Pipeline...OperationsContract workRemote work
$89.6k - $149.3k
Overview:The Office of the Customer Strategy & Business Performance... ...skills to establish disciplined operating routines, identify growth... ...Business Review LeadershipOwn and lead the monthly business review... ...cases that improve customer experience, employee productivity,...Full timeWork experience placementWork at office$70k - $90k
...Customer Support Lead Full-time | Remote Americas; U.S. strongly preferred | U.S. business hours... ...detection possible from home. We operate two business lines, both scaling quickly... ...risk. Cross-Functional Customer Experience Partner with Product, Clinical, Operations...OperationsFull timeTemporary workRemote work- ...Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods,... ...—a Fortune 100 company and the world's leading off-price retailer.Opportunity: Grow Your... ...CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front...Temporary workLocal areaHome officeFlexible hoursNight shift
$142k - $182k
...partnerships across eCommerce, in-store, telesales, and the... ...a seller who can operate as the general manager... ...commercial solution, and lead the opportunity through... ...operating constraints, customer economics, and decision... ...strategy, and customer experience. Lead opportunities...OperationsContract workWork at officeRemote workFlexible hours$21.55 - $35 per hour
...support the Team Leader in leading and executing the Customer Service & E-Commerce... ...responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving... ...are responsible for daily operations including managing capacity...OperationsHourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$165.66k - $184.88k
...related knowledge, skills, and experience. This role is eligible for... ...At Wayfair, our award-winning Customer Service team combines technology... ...Journeys, you'll lead the strategy and execution of... ...experiences—and partner with Service, Operations, Product, and fulfillment leaders...Operations- ...Massachusetts is seeking a cashier to deliver excellent customer service, assist customers with finding and... ...at the register. You will help maintain store conditions and support daily operations to ensure a smooth shopping experience. The role requires basic education, prior...Operations
$67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team... ...Science, or related field (or equivalent experience). ~7+ years of experience in IT support...OperationsContract workWork at office$16 - $22.2 per hour
Store - BOS-EVERETT, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling...OperationsFull timeLocal areaFlexible hoursNight shiftEarly shift- ...Walden Robotics, Inc. is seeking a Senior Customer Program Manager to own complex, multi-... ...programs from scoping to deployment. You will lead the customer relationship, oversee... ...world environments into successful robot operations. You will act as a subject matter expert...Operations
- ...Pets – JOIN OUR TEAM! \n Assistant Store Manager Customer Experience \n About Life at PetSmart \n... ...business and pet parent needs. \n Lead and coach associates on proper processes... ...and adoptions. \n Evaluates operations and seeks opportunities to continuously...OperationsWeekly payMinimum wageFull timeLocal areaImmediate startHome officeWeekend workAfternoon shift
$130k - $165k
...&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents... ...We’re building an AI scientist for our customers. We can’t do that if we haven’t built... ...the Customer Experience Communications Operations Manager at Benchling, you will own the...OperationsWork at officeLocal areaFlexible hours3 days per week- ...line with brand standards. The role supports front desk operations, handles payments, reservations, and communications via the... ...and assist during peak periods. Ideal candidates will have prior customer service experience and familiarity with PMS. #J-18808-LjbffrOperations
- ...COMPANY: Hae CPG POSITION: Customer Service Manager REPORTS TO: CX Lead ROLE TYPE: Full-Time OFFICE... ...the Company Hae CPG is an operations, supply chain, and customer... ...focused on growth. Our customer experience services include day-to-day...OperationsFull timeWork at officeRemote work
- ...seeking a Part-Time Supervisor to support the store leadership team and deliver outstanding customer experiences. You will help drive sales, maintain visual standards... ...gain product knowledge, execute selling and operational tasks, and model respectful, inclusive behavior...OperationsPart time
$62.6k - $132.4k
...incoming service requests and manages the operation of customer service delivery, serving as point of... ...to enhance customer support and user experience. Coordinates support service... ...Discover your potential at a company leading the way in AI and cloud solutions that...OperationsTemporary workImmediate startFlexible hours$64.8k - $97.2k
...of Expertise: Retail Operations Job Requisition: 5... ...Bellingham-70 Pulaski Blvd Store Code: Human Resources... ...'ve been serving our customers and neighborhoods for... ...• Accountable for leading the recruitment,... ...service • Ensure customers experience a well-stocked store...OperationsWork experience placementWork at officeLocal areaFlexible hours$64.8k - $97.2k
...of Expertise: Retail Operations Job Requisition: 5... ...Providence Highway Store Code: Quincy MA_Human... ...we've been serving our customers and neighborhoods for... ...regulations Accountable for leading the recruitment,... ...Ensure customers experience a well‑stocked store with...OperationsWork experience placementWork at officeLocal areaFlexible hours$20.75 - $32.2 per hour
...in point of sale and customer services, providing direction... ...execution and operational efficiency.What You'll... ...a compelling customer experience at POC and Customer ServiceMeet... ...s are responsible for:Leading with integrity,... ...associates, monitoring daily store activity and product...OperationsFull timeTemporary workPart timeFlexible hoursShift workNight shift$16 per hour
...Customer Service Lead If you have strong leadership skills, a friendly, outgoing demeanor, an... ..., under the guidance of the Assistant Store Manager and Customer Service Supervisor... ...customers to create a positive shopping experience, proactively solving problems...Hourly payPart timeFlexible hoursNight shiftEarly shift- ...00 associates spanning 130 store and distribution locations... ...by a shared passion for our customers and a spirit of fun, we deliver... ...Design Services & Trade leads daily operations of the design and trade... ...drive the in-store customer experience through customer acquisition...OperationsFull timeWork at officeLocal areaFlexible hoursNight shiftAfternoon shiftWeekday work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Store Operations & Customer Experience Lead. Be the first to apply!
- operations leader Cambridge, MA
- operations lead Cambridge, MA
- operation strategy cost manager Cambridge, MA
- gas operations Cambridge, MA
- port operations Cambridge, MA
- banking operations Cambridge, MA
- travel operations Cambridge, MA
- loan operations Cambridge, MA
- creative operations Cambridge, MA
- ad operations Cambridge, MA






