Guest Experience Specialist - Front Desk
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HHM Hotels in Brookline, MA seeks a Guest Service Agent to greet guests, register them, and deliver courteous service in line with brand standards. The role supports front desk operations, handles payments, reservations, and communications via the PMS system.
You will strive to maximize guest satisfaction and assist during peak periods. Ideal candidates will have prior customer service experience and familiarity with PMS.
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