Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Specialist - Front Desk

Plazahotelelpaso

HHM Hotels in Brookline, MA seeks a Guest Service Agent to greet guests, register them, and deliver courteous service in line with brand standards. The role supports front desk operations, handles payments, reservations, and communications via the PMS system.

You will strive to maximize guest satisfaction and assist during peak periods. Ideal candidates will have prior customer service experience and familiarity with PMS.

#J-18808-Ljbffr
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Experience Specialist - Front Desk in Brookline, MA vacancy
  •  ...Hotel Lucine is seeking a front desk professional to maximize revenue and create guest value through outstanding service. You will manage reservations, assist...  ...out, and resolve guest issues to ensure a seamless experience. Responsibilities include accurate account... 
    Suggested

    Hotel Lucine

    Cambridge, MA
    22 hours ago
  •  ...Swim School in Brookline, MA is seeking a friendly Front Desk Associate to deliver exceptional guest service in a fast-paced, fun environment. You’ll welcome...  ...our guided play-based swim program. No prior retail experience is required; you must be 18+ and authorized to work... 
    Suggested
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    Goldfish Swim School

    Brookline, MA
    4 days ago
  • HHM Hospitality is seeking a Guest Service Agent to provide exceptional service while greeting and assisting guests. Your role includes registering guests, handling reservations, and ensuring guest satisfaction. Ideal candidates will have a high school diploma and customer... 
    Suggested

    HHM Hospitality

    Cambridge, MA
    5 days ago
  • Crescent Hotels & Resorts is seeking a Front Desk Agent for a full-time role in Quincy, MA. You will greet guests, check them in and out, handle inquiries, and coordinate...  ...has prior front desk or guest service experience in a fast-paced hotel environment, strong communication... 
    Suggested
    Full time

    Crescent Hotels & Resorts

    Quincy, MA
    5 days ago
  •  ...organized Reception / Cashier to join our team in Somerville, NJ. The role focuses on providing excellent customer service, managing front desk operations, and handling cashier responsibilities in a fast-paced automotive dealership. The candidate should be approachable,... 
    Suggested

    Performance Ford of Somerville

    Somerville, MA
    2 days ago
  • Peregrine Hospitality seeks an on-site Front Desk Associate to deliver exceptional guest service from arrival to departure. You will handle reservations, check-ins and check-outs, and ensure courteous telephone interactions with guests and colleagues. Maintain security... 

    Peregrine Hospitality

    Waltham, MA
    2 days ago
  •  ...after customers purchase products or services. The role involves handling inquiries, resolving issues, and creating positive guest experiences while meeting performance targets. It requires the ability to lift 50 lbs, stand for long periods, and pass security clearance... 

    VPNE Parking Solutions LLC

    Boston, MA
    2 days ago
  • AC Hotel Boston Cambridge is seeking a Guest Service Agent to warmly greet guests, register them into rooms, and provide courteous service aligned with our brand standards. Role involves processing payments, handling reservations, and assisting guests with requests while... 
    Shift work

    AC Hotel Boston Cambridge

    Cambridge, MA
    5 days ago
  • A leading event management firm in Boston is seeking a Guest Service Ambassador to provide exceptional experiences to guests. You'll be responsible for ticket fulfillment, assisting with retail operations, and engaging guests in unique experiences. The ideal candidate will... 

    Legends Global

    Boston, MA
    1 day ago
  •  ...No. 1 in Chelsea, MA is seeking a full-time cashier to greet guests, take orders, and handle incoming payments with accuracy. You...  ..., restock items, and upsell drinks and sides to enhance guest experiences. The role requires good math skills, dependable availability for... 
    Hourly pay
    Full time
    Weekend work
    Afternoon shift

    Lostacos1

    Chelsea, MA
    5 days ago
  • $26.86 per hour

     ...Description The cornerstone of the Raffles experience, the Raffles Butler encompasses a spectrum of...  ...stay, departure and post-stay arrangements for guests. Reporting to the Butler Manager/Head Butler/Director of Front Office, the role ensures that the highest level... 
    Hourly pay
    Part time
    Local area
    Worldwide
    Shift work
    Night shift
    Rotating shift
    Weekend work

    RAFFLES

    Boston, MA
    a month ago
  •  ...The primary function of the Front Office Manager is to assist the hotel guests and attend to their needs while utilizing...  ...Service Agents and the Front Desk Supervisor (if applicable). They...  ...Requirements: ~1-3 years related experience  ~ Able to lift and carry up to... 
    Full time
    Relocation
    Night shift
    Weekend work

    Hilton Garden Inn Boston, Ma Careers

    Boston, MA
    5 days ago
  •  ...Front Desk Manager At Melrose Animal Clinic, we are dedicated to providing exceptional veterinary care and outstanding client service...  ...administrative accuracy, and helps create a positive client experience from check-in through check-out. The ideal candidate has prior... 

    West Hills Animal Hospital & 24hr Emergency Veterinary Cente...

    Melrose, MA
    23 hours ago
  • $130k - $165k

     ...data and AI are built into how science gets done.Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world... 
    Work at office
    Local area
    Flexible hours
    3 days per week

    Benchling

    Boston, MA
    2 days ago
  • Planet Fitness is seeking a friendly Member Services Representative to deliver outstanding customer service in our Judgement Free Zone. You will assist members, handle sign-ups, answer questions, and support sales goals while maintaining a clean, welcoming club environment...
    Full time
    Part time
    Flexible hours
    Shift work

    Planet Fitness

    Natick, MA
    2 days ago
  •  ...Zoo New England seeks friendly Guest Experience Associates to welcome guests, process admissions and memberships, and operate rides as needed. You will use POS systems, handle cash and credit transactions, and help ensure a safe, enjoyable visit. The role requires outdoor... 
    Seasonal work

    Zoo New England

    Stoneham, MA
    3 days ago
  • $135k - $220k

     ...performance and results.You will own our AI and self-service strategy and lead the team who is transforming our post-sales customer experience. This role will be at the forefront of our most exciting initiatives, launching new capabilities that strengthen our reputation... 
    Permanent employment
    Full time
    Contract work
    Worldwide

    Formlabs

    Somerville, MA
    2 days ago
  •  ...Global Partners LP seeks a Guest Service Associate to drive exceptional guest experiences and support store operations. You will greet guests, operate the POS, manage cash and tobacco levels, and perform housekeeping to ensure in-stock conditions. You’ll also coordinate... 
    Night shift
    Weekend work

    Global Montello Group Corp.

    Weston, MA
    4 days ago
  • $34.18 per hour

     ...The property boasts 1,054 beautifully appointed guest rooms (including 52 suites), seven unique dining experiences, a scenic rooftop pool, the luxury Breve Spa, and...  ...Experience Supervisor owns the guest journey from the front drive through departure. The role leads the Guest... 
    Hourly pay
    Summer work
    Internship
    Immediate start
    Flexible hours
    Shift work
    Day shift
    Afternoon shift
    Early shift

    Omni Hotels

    Boston, MA
    4 days ago
  • $90k - $119k

     ...customer engagement with team leadership, operational excellence, and continuous improvement.The Manager is accountable for the overall experience and performance of this customer segment—ensuring customers receive timely, professional, and effective assistance while driving... 
    Full time
    Work at office
    Local area
    Immediate start
    Visa sponsorship
    Flexible hours

    PTC

    Boston, MA
    13 hours ago
  • $105k - $175k

    Boston or NYCCustomer Success /Full Time /HybridAbout LogRocketFounded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket... 
    Full time
    Work at office
    Visa sponsorship
    Flexible hours

    Logrocket

    Boston, MA
    1 day ago
  •  ...of Guided Success processes, customer engagement practices, and adoption methodologies based on customer feedback and operational experience.RequirementsBachelor's degree or equivalent experience.5+ years in Customer Success, Enterprise Account Management, Consulting,... 
    Remote work

    Tufin

    Boston, MA
    4 days ago
  • $151k - $207.9k

     ..., ensure a successful renewal, and proactively spot expansion opportunities.You will thrive in this role if you:Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably... 
    Local area
    Worldwide
    Flexible hours
    Shift work

    Okta

    Boston, MA
    3 days ago
  • $102k - $110k

     ...relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities.... 
    Work at office

    Datadog

    Boston, MA
    2 days ago
  • $123.88k - $202.07k

     ...tools, including Gainsight, to archive customer activity and key data points.QualificationsExperience: 5+ years of relevant work experience in customer success, consulting, post-sales technical account management, or similar roles.Consulting & Project Management: Proven... 
    Full time
    Contract work
    Work experience placement
    Remote work
    Visa sponsorship
    Work visa

    Palo Alto Networks

    Boston, MA
    2 days ago
  • $89k - $118k

     ...through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer... 
    Contract work
    Work at office

    Datadog

    Boston, MA
    23 hours ago
  • $130k - $155k

     ...outcomes, strong return-on-investment (ROI) and have a world-class experience. This role reports to the Manager of Customer Success.Your...  ...contract negotiations, partnering with RevOps, Finance, and Deal Desk to get contracts structured, approved, and signed on time.Use... 
    Contract work
    Flexible hours

    CloudZero

    Boston, MA
    4 days ago
  •  ...Executives, Technical Account Managers (TAMs), Solution Engineers, Support, and Product teams to deliver a world-class customer experience. While not directly responsible for renewals or commercial transactions, the Senior CSM plays a critical role in identifying growth... 
    For contractors
    Work at office
    Remote work
    Flexible hours

    Nasuni

    Boston, MA
    2 days ago
  • $95k - $142.6k

     ...part of the Planning Business unit CSM team, working closely across pre-sales, services & product to drive a top notch Planning experience for customers.About the RoleThe Customer Success Manager (CSM) plays a critical role in the success and execution of our Workday... 
    Full time
    Work at office
    Remote work
    Home office
    Flexible hours

    Workday

    Boston, MA
    4 days ago
  • $123.1k - $186.3k

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating...  ..., Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer).Understanding of Service Cloud integrates with telephony... 
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week

    Salesforce

    Boston, MA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Specialist - Front Desk. Be the first to apply!