Office Services Specialist

Office Services Specialist – Recorder of Deeds Team St. Louis County's Department of Revenue seeks an Office Services Specialist to join their Recorder of Deeds team. This position performs complex office duties in support of a defined technical function requiring in-depth knowledge of state and local statutes, ordinances, and codes. The well-qualified candidate will be able to make decisions without close review by a supervisor. Benefits Competitive Average Salary: Typical starting salary range is between $16.80 - $20.16 per hour, based on your qualifications. Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits: Saint Louis County Employee Benefits. Public Service Loan Forgiveness: We participate in this program to support your financial future. Learn more about the program: Public Service Loan Forgiveness | Federal Student Aid. Essential Functions Monitor and respond to messages in the public-facing email inbox in a timely, professional manner. Monitor customer service tickets and communicate with appropriate staff to ensure timely resolution of tickets. Verify, update, and process information and documents based on technical knowledge of relevant policies, statutes, ordinances and codes. Interact with the general public and County Departmental contacts under adverse conditions as necessary. Provide technical assistance and guidance to employees and the general public. Marginal Functions Prepare reports, summaries and documentation for use at meetings and for processing paperwork. Process and maintain written and computerized records. Perform other duties as required or assigned. Qualifications Equivalent to three years or more of professional work experience in a general office environment. All employees must remain current in the payment of their personal and real property taxes (regardless of residence). Preferred Qualifications Experience working in public service or the government sector. Experience in customer service. Equal Employment Opportunity Policy The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at View phone number on click.appcast.io for more information on this policy. #J-18808-Ljbffr