MICE Global Sales & Project Manager - Florida, Texas & California

At Meliá, we pride ourselves on being a community of Very Inspiring People. Our team consists of dedicated professionals who are committed to transforming everyday experiences into extraordinary moments. Whether you are just starting your career or an experienced expert, each member brings unique talents and perspectives that contribute to our vibrant culture. Working at Meliá is not just a job; it’s an opportunity for continuous personal and professional growth. We believe in nurturing potential and empowering our employees to shape their futures in a dynamic and supportive environment. With a focus on innovation and excellence, we invite you to join us in creating memorable experiences for our guests, while also embarking on your own journey of discovery and achievement. Key Responsibilities Sales & Business Development

• Promote Meliá Hotels International’s global portfolio to meeting planners, sourcing managers, incentive houses, and key decision-makers to generate new RFP opportunities and increase group booking conversion.
• Identify and develop new MICE business opportunities within assigned territories.
• Build and maintain strong relationships with 3rd Party clients, end user accounts, hotel sales partners, and industry stakeholders.
• Support contract negotiations, sales follow-up, and business development initiatives.
• Generate new leads and maintain accurate reporting within Salesforce/MARS system.
• Participate in trade shows, sales missions, networking events, and customer activations.
• Promote hotel offers, destination experiences, and brand value propositions.

Event Planning & Project Management

• Coordinate and execute hospitality-focused events including roadshows, networking events, familiarization trips, site inspections, incentive experiences, and Meliá Signature Experiences throughout the year.
• Manage event logistics including venue sourcing, airfare, transportation, rooming lists, vendors, gifting, branding, entertainment, and on-site execution.
• Develop project timelines, budgets, operational checklists, and event communications.
• Serve as the liaison between sales teams, hotel leadership, clients, vendors, and partners to ensure seamless event execution.
• Coordinate attendee management, client profiles, travel logistics, and event documentation.
• Support immersive and elevated customer experiences that strengthen engagement and brand visibility globally.
• Track event ROI, attendance, feedback, and business opportunities generated.

Qualifications & Skills

• Strong global sales acumen with a proactive approach to business development and relationship management.
• Excellent communication, presentation, and negotiation skills.
• Proven experience in sales, meeting planning, hospitality event management, and project coordination.
• Experience managing meetings, roadshows, conferences, networking events, and VIP experiences.
• Strong sales approach, organizational, time management, budgeting, and multi-tasking abilities.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience coordinating event logistics including travel, venues, vendors, rooming lists, and on-site operations.
• Proficiency in MS Office, Salesforce/MARS systems, Cvent, and RFP management tools.
• Strong collaboration skills with internal teams, hotel operations, vendors, and clients.
• Knowledge of hospitality and MICE industry.
• Ability and willingness to travel frequently, including evenings and weekends.
• Legally authorized to work in the United States.

Minimum Requirements

• Hospitality & Tourism Degree Preferred.
• 5+ years of experience in hospitality sales, meeting planning, event management, or a related MICE-focused role preferred.
• Experience within the hospitality, hotel, destination marketing, or meetings and incentives industry strongly preferred.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.

Language Requirements

• Native or bilingual proficiency in English.
• Strong verbal and written communication skills.
• Ability to handle sensitive situations with professionalism and diplomacy.